Customer Service
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An enthusiastic Business Management Studies (BMS) graduate with moderate professional experience. A self-starter, enthusiastic and adaptable individual with an inclination towards Customer Service, Leadership.
The goal is to maintain good communication between clients and the organization by promptly and efficiently handling customer correspondence, requests, and orders. This includes processing and following up on client deals, complaints, and service inquiries, as well as arranging deliveries in accordance with company policies. The job also involves directing general inquiries to the appropriate channels and maintaining up-to-date knowledge of the company's products.