Bilton Benny
SOCIAL SERVICES & CASE MANAGEMENT PROFESSIONAL
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About
Dedicated frontline professional with a Social Service Worker diploma and a strong foundation in crisis intervention, case management, and community advocacy. Highly skilled in utilizing trauma-informed and harm-reduction approaches to support vulnerable populations, including justice-involved youth and individuals with complex needs. Recognized for building trusting client relationships, facilitating interagency collaboration, and maintaining meticulous, highly secure documentation and case notes.
Experience
Case Worker - Regina Connected Youth - Street Culture Project Inc. - Regina, SK
(2025-11)
Provide targeted observation, interaction, and support for high-risk, justice-involved youth, assisting them in achieving reintegration goals and maintaining compliance with legal mandates.
- Observe and support youth in navigating and maintaining strict compliance with complex court conditions and the Youth Criminal Justice Act (YCJA).
- Apply motivational interviewing and culturally adapted interventions to support youth in reaching individualized goals, promoting positive decision-making and problem-solving skills.
- Work collaboratively with judicial partners, law enforcement, and social services in the creation & implementation of targeted case plans for community reintegration.
- Continuously assess situational factors and evaluate risk levels during interactions, utilizing safe de-escalation strategies to prevent and resolve potential incidents.
Support Worker - Supported Independent Living Program - Cypress Hills Ability Centres Inc. - Shaunavon, SK
(2023-10 - 2025-11)
Delivered frontline daily programming and support for individuals with complex needs, intergenerational trauma, and diverse cultural beliefs.
- Continuously assessed situational factors and evaluated risk levels to ensure the safety and security of the living environment.
- Applied Trauma and Violence Informed Care (TVIC) principles and culturally adapted interventions to support positive behavior change and manage crises.
- Applied a collaborative approach that promoted interdisciplinary teamwork, working closely with health authorities to align case plans.
- Led daily life-skills programming, empowering clients to develop independent problem-solving skills and successfully integrate into the community.
Direct Support Professional - Community Living Elgin - St Thomas, ON
(2023-05 - 2023-10)
Facilitated person-centered support in community settings, applying a collaborative approach that promoted interdisciplinary teamwork.
- Accurately interpreted and applied operational policies, legislation, and safety procedures to daily programming.
- Collaborated in the creation and monitoring of comprehensive case plans, adapting interventions to meet specific client needs, gender differences, and mitigate risks.
- Navigated ambiguity to resolve daily operational challenges, adapting to new situations in a fast-paced environment.
Direct Support Professional - Crest Support Services Inc. - Lucan-Biddulph, ON
(2022-06 - 2023-10)
Maintained residential safety and provided frontline care, working closely with adults requiring specialized behavioral support.
- Monitored and supervised daily routines, employing active engagement to encourage participation in programming.
- Maintained strict confidentiality and handled sensitive client incidents in accordance with privacy and security regulations.
Education
Honours Bachelor of Arts - Public Safety - Wilfrid Laurier University (2026-09)
Social Service Worker - Social Services - Fanshawe College (2021-01 - 2022-08)
