May Romero González

Bilingual Victim Services & Case Management Professional with over 10 years of experience coordinating multi-agency services for vulnerable populations, including survivors of gender-based violence, unaccompanied minors, and refugees. Strong background in case management, safety planning, screening and intake, and coordination across legal, clinical, and community systems. Experienced in accurate case documentation, database management, inter-agency communication, and compliance with protection and program standards.

Recognized for culturally responsive advocacy, clear communication with survivors and institutional partners, and the ability to manage complex caseloads with empathy and organizational rigor. Committed to rights-based, survivor-centered practice.

Bilingual Case Manager - Inspiritus - Atlanta, GA

(2025-02 - 2026-05)

• Coordinated with federal agencies (ORR), program staff, community sponsors, and partner organizations to navigate complex legal and procedural requirements, ensuring unaccompanied refugee children accessed a full continuum of services — directly paralleling victim notification and case coordination responsibilities.
• Managed referral pathways by connecting clients to legal, health, psychosocial, and educational services; maintained and updated service maps to reflect available community resources.
• Conducted regular safety and protection assessments to identify service gaps, escalate cases requiring specialized resources, and document findings in case management systems.
• Served as bilingual (English/Spanish) liaison between clients, sponsors, and external community stakeholders to ensure accurate information sharing and reduce barriers to service access.
• Maintained detailed case records and documentation in compliance with federal program requirements.

Assistant Manager (Part-Time) - Solstice – Whispering Stones - Marietta, GA, USA

(2024-01 - 2025-02)

• Supported day-to-day store operations, including stock management, ordering, restocking, and conducting inventory audits, while maintaining strong community relationships with local customers and vendors.

Consultant – GBV Systems Specialist - Secretaría Distrital de la Mujer - Bogotá, Colombia

(2015-04 - 2021-12)

Led coordination of Bogotá's citywide system for addressing violence against women (SOFIA), developing and sustaining multi-agency partnerships across government entities, civil society organizations, and community actors.

• Conducted landscape mapping and gap assessments across municipal victim service ecosystems, producing strategic reports that informed district-level policy and resource allocation.
• Engaged diverse stakeholders — including local governments, community-based organizations, and at-risk populations — to align efforts on victim referral, response systems, and prevention.
• Designed and delivered training curricula for governmental and civil society partners on victim rights frameworks, GBV prevention, and response protocols.
• Advised on governmental strategies and affirmative action plans, aligning local programming with national and international victim protection standards.

Gender Expert Consultant (UN Consultancy) - "Yo Puedo. Movimiento de Mujeres" Corporation - Meta, Colombia

(2019-09 - 2019-11)

• Conducted rapid community-level assessments across 5 municipalities to identify gaps in victim service implementation and referral systems.
• Provided technical recommendations to local government institutions for strengthening prevention and response systems, including community outreach strategies.
• Authored a strategic document integrating national gender equality policy into a local government Development Plan.

Assistant Curriculum Coordinator - Universidad Nacional de Colombia - Bogotá, Colombia

(2012-07 - 2015-04)

• Provided administrative and logistical support; facilitated interdepartmental communication and managed service delivery for students.

Specialist - Childhood and Youth - Latin American Council of Social Sciences (CLACSO) (2020-10 - 2020-10)

Master's - Gender Studies - Universidad Nacional de Colombia (2017-03 - 2017-03)

Bachelor's - Sociology - Universidad Nacional de Colombia (2012-08 - 2012-08)