Brittany Rash

Strategic people and organizational leader with 14 years of progressive experience in disability management, organizational transformation, and workforce strategy within regulated environments. Proven success leading national teams, driving enterprise change, and advising leaders on complex workforce issues while fostering equitable, people-centred outcomes.

Ability Advisor - Alberta Health Services - Alberta | Remote

(2026-06)

• Provide strategic consultation to leaders on complex disability management, workplace accommodation, and return-to-work matters, ensuring compliance with human rights legislation, collective agreements, and organizational policy.
• Lead complex interdisciplinary case consultations with operational leaders, physicians, unions, legal counsel, and employees to develop sustainable accommodation and return-to-work solutions.
• Assess medical, operational, and organizational risk to influence decision-making, promote consistent disability management practices, and support equitable workforce outcomes.

Board Director (Volunteer) - Camrose Women's Shelter Society - Camrose, AB

(2023-10)

• Elected Secretary in 2024
• Lead strategic planning and governance for non-profit serving vulnerable women and children, including development of second-stage housing program and social enterprise initiative
• Partner with community stakeholders to strengthen service delivery, drive sustainable growth, and ensure mission alignment

Team Manager (2021-2026) / Senior Case Manager (2020-2021) - TELUS Health - Canada | Remote

(2020-03 - 2026-06)

• Led national consulting team of 20 professionals serving 45 client organizations across Canada. Built and developed high-performing teams through coaching, performance management, and career development while ensuring regulatory compliance and SLAs.
• Led business change initiatives that doubled organizational capacity while maintaining quality standards and achieving 50% increase in employee engagement.
• Designed and delivered training programs and development systems that supported employee growth and improved service delivery quality.
• Spearheaded strategic program expansion and cross-functional integration projects to drive service innovation and departmental growth.

Reintegration Mentor & Faith Companion (Volunteer) - The Mustard Seed Society - Edmonton, AB

(2015-09 - 2024-07)

• Supported women reintegrating from federal custody through structured goal-setting and community resource coordination
• Operated in emotionally complex environments requiring discretion, sound judgment, and strong boundaries

Disability Specialist - Horizon North Logistics - Edmonton, AB | Hybrid

(2019-07 - 2020-03)

• Managed Canada-wide health and disability portfolio, specializing in occupational injuries, and mental health support for remote workforce
• Designed and executed change management strategy to transform occupational health service delivery from in-person to virtual care model, eliminating 8-hour travel barriers and focusing on preventative mental health programs
• Collaborated with healthcare providers and testing facilities to ensure timely access to services across remote locations

Case Manager - Canada Life - Edmonton, AB | Hybrid

(2019-02 - 2019-07)

• Managed complex disability claims for large government client
• Coordinated assessments and return-to-work planning within contract

Case Manager (2017-2019) / Case Assistant (2016-2017) / Contact Centre Representative (2013-2016) / Administrative Assistant (2012-2013) - Workers Compensation Board of Alberta - Edmonton, AB

(2012-09 - 2019-02)

• Managed complex, high liability occupational injury claims, developing comprehensive return-to-work and retraining strategies.
• Built deep expertise in Alberta occupational health and WCB legislation, and healthcare delivery systems
• Led case management strategies, coordinating medical providers, employers, legal stakeholders, and third-party service providers across Alberta
• Improved operational processes and data integrity while managing high-risk situations requiring crisis management expertise

MBA - Organizational Development - California Intercontinental University

BA - Leadership - Trinity Western University

Certificate - Change Management Certificate - University of Alberta