ADMINISTRATIVE SPECIALIST/CUSTOMER SERVICE OFFICER
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I am very organized and detailed in handling information which came to play when I took the initiative of creating different customer service inquiry forms which was well appreciated by the organization. I am dedicated, ambitious and hardworking and I am known for my quality and excellent work ethics.
I have a proven track record of excellence in customer service and administrative roles which always appeals to my bosses at my workplace. I help customers resolve their complaints and respond to their inquiries. I have also prepared agendas, minutes and reports, charts for meetings and assisted in the preparation of accounting records, monitored income and expense accounts and entered data into the appropriate databases.
MSc in Production and Operations Management (2016-2018)
BSc in Business Administration (2010-2015)