Admin Office Manager Customer Service Specialist
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I have a proven track record of using my friendly and enthusiastic attitude to build and maintain customer relationships. My experience in creating and implementing a customer incentive program resulted in a 25% increase in the customer base and increased retention by 30%. I pride myself on the skill of providing a client-centered service approach which creates customer loyalty and word-of-mouth referrals from my clients to potential clients.
My 13 years plus of Experience in the following Industries: Retail; Legal: Courier & Freight; Telecommunication; Construction, has to lead to my expertise in project Controls & Management; Customer Service & Representative; Service Contract Management; Sales & Retail Management; Office Management, Consultation, and Call Centre Management. This has given me a knack for seeing things done right and accurately, so I thrive on making sure every day has a clear and well-communicated structure.
I have a proven track record of using my friendly and enthusiastic attitude to build and maintain customer relationships. My experience in creating and implementing a customer incentive program resulted in a 25% increase in the customer base and increased retention by 30%. I pride myself on the skill of providing a client-centered service approach which creates customer loyalty and word-of-mouth referrals from my clients to potential clients.
My 13 years plus of Experience in the following Industries: Retail; Legal: Courier & Freight; Telecommunication; Construction, has to lead to my expertise in project Controls & Management; Customer Service & Representative; Service Contract Management; Sales & Retail Management; Office Management, Consultation, and Call Centre Management. This has given me a knack for seeing things done right and accurately, so I thrive on making sure every day has a clear and well-communicated structure.
Business Consulting & Management
