Camille Pelletier
Customer Service Agent / Receptionist
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About
Young professional with experience in customer service, recognized for my professionalism, autonomy, resourcefulness, and excellent stress management.
Experience
Customer Service Agent / Receptionist - Les Lofts Vieux-Québec
(2025-07)
- Inform and communicate with clients
- Prioritize requests according to their importance
- Cooperate with various departments in order to provide impeccable service to clients
- Respond to complaints, handle them appropriately, and document them
- Process reservations and handle payments
Receptionist - Manoir Vieux-Québec
(2024-07 - 2025-07)
- Welcome and advise clients, process reservations, and manage payments
- Serve breakfasts as needed
Customer Service Representative - UPS
(2023-01 - 2025-05)
Multiple periods
- Perform address corrections and redirect parcels
- Communicate with delivery personnel to provide necessary assistance
- Sort parcels (address error, damage, unclaimed)
Assembly Operator - LPA medical
(2022 - 2023)
- Assemble various medical chairs by following precise blueprints
Counter Attendant / Host - Rôtisserie Saint-Hubert (Grande-allée)
(2018 - 2019)
- Take orders
- Assist delivery personnel as needed
- Welcome each client with courtesy
Sandwich Artist - Subway (Grande-allée)
(2016 - 2018)
Education
DEP - Vocational training in IT support - Fierbourg (2026 - 2027)
CNESST - Workplace first aid course (2025 - 2025)
DES - Completion of a DES - Joseph-François-Perreault (2013 - 2018)