Carla Productivity

Accomplished operations and project management professional seeking part-time, fractional, or contract opportunities to deliver high-level organizational structure. Offers 20+ years of expertise building efficient workflows, implementing project-management platforms, and supporting business operations. Proven ability to bring order to growing organizations, manage competing priorities independently in remote environments, and create practical systems teams consistently adopt.

Certified PMP, ScrumMaster, Six Sigma Green Belt, and ClickUp Expert.

Managing Director & Founder at Orchestrating Productivity (2024-01 – Present)

Provide operations, productivity, and digital transformation consulting to organizations across healthcare, pharmaceutical, manufacturing, finance, telecommunications, and education sectors.

• Design and implement practical operational systems that improve workflow, accountability, documentation, and team productivity
• Assess existing processes, identify gaps and inefficiencies, and develop standardized workflows, templates, SOPs, and tracking systems
• Implement project-management and collaboration tools to improve visibility, task ownership, communication, and deadline management
• Apply PMP, Certified ScrumMaster, and Six Sigma Green Belt methodologies to organizational change and continuous improvement initiatives

Founder & Program Lead at Thrive & Rise (2024-01 – Present)

Founded and led a community-focused education and resilience initiative serving youth and young adults through workshops, partnerships, and educational programming.

• Build and maintain operational infrastructure supporting programs, partnerships, communications, participant administration, and reporting
• Develop SOPs, workshop guides, templates, forms, and evaluation tools to create consistent program delivery
• Coordinate schedules, communications, and administrative requirements with community organizations and program partners
• Develop partnerships with Children's Aid Societies, educational institutions, and employment organizations

Head of Project Management Operations at Stinson Design (2022-01 – 2024-12)

Led project management operations and organizational process improvement for a multidisciplinary design organization.

• Implemented project-management processes, documentation standards, tracking systems, and operational workflows across teams
• Created onboarding resources, SOPs, training documentation, and action-item tracking systems to improve consistency and productivity
• Coordinated cross-functional workflows between project managers, designers, executives, and other stakeholders
• Mentored project managers on process adherence, documentation standards, and effective use of organizational systems

Director, PMO & Operations at Elite Digital (2020-01 – 2022-12)

Led project management and operational functions within a growing digital marketing agency.

• Worked with executive leadership to establish operational systems, governance standards, documentation practices, and communication frameworks
• Developed SOPs, templates, and project-management processes to support consistent operations
• Prepared executive reporting using operational metrics to support decision-making and visibility into priorities and performance

Director, IS PMO & Governance at Maple Leaf Foods (2007-01 – 2020-12)

Progressive leadership experience implementing project-management methodologies, governance frameworks, SOPs, and organizational processes. Led teams through adoption of new systems and managed complex initiatives across multiple departments and stakeholder groups.

Senior Manager, IT Enterprise PMO at Symcor (2007-01 – 2020-12)

Progressive leadership experience implementing project-management methodologies, governance frameworks, SOPs, and organizational processes. Led teams through adoption of new systems and managed complex initiatives across multiple departments and stakeholder groups.

Director, IT PMO at Sheridan College (2007-01 – 2020-12)

Progressive leadership experience implementing project-management methodologies, governance frameworks, SOPs, and organizational processes. Led teams through adoption of new systems and managed complex initiatives across multiple departments and stakeholder groups.

IT Project/Portfolio Manager at College of Family Physicians of Canada (2007-01 – 2020-12)

Progressive leadership experience implementing project-management methodologies, governance frameworks, SOPs, and organizational processes. Led teams through adoption of new systems and managed complex initiatives across multiple departments and stakeholder groups.

IT Project Account Manager at Hoffmann-La Roche Canada (2007-01 – 2020-12)

Progressive leadership experience implementing project-management methodologies, governance frameworks, SOPs, and organizational processes. Led teams through adoption of new systems and managed complex initiatives across multiple departments and stakeholder groups.

Master of Business Administration in MBA – Heriot-Watt University

Bachelor of Arts in Information Technology Management – Toronto Metropolitan University