Joel John

Review and process loan applications, ensuring accuracy and compliance with company policies and regulatory requirements. Communicate with customers, partners, and internal teams to gather documentation, verify information, and provide status updates. Perform data entry, document verification, and risk checks to support timely and efficient loan approvals.

Processing administrator - Lendcare (Goeasy) - Pickering, Ontario

(2025-03 - 2026-03)

• Review and process loan applications, ensuring accuracy and compliance with company policies and regulatory requirements.
• Communicate with customers, partners, and internal teams to gather documentation, verify information, and provide status updates.
• Perform data entry, document verification, and risk checks to support timely and efficient loan approvals.

Store Operations Associate - Dollarama - Toronto, Ontario

(2023-06 - 2024-12)

• Operate the cash register efficiently, processing customer transactions accurately and promptly.
• Handle cash, debit, and credit card payments while ensuring proper cash handling procedures.
• Provide excellent customer service by addressing inquiries and resolving issues in a courteous manner.

Administrative Assistant - Natwest group - Bangalore, India

(2022-05 - 2023-03)

• Assisted the operations and administrative teams in daily banking and office support activities.
• Helped prepare and review financial documents, reports, and client correspondence under supervision.
• Supported data entry and record management, ensuring accuracy and confidentiality of customer information.
• Coordinated with multiple departments to streamline internal communication and workflow.

Administrative Assistant - IENERGIZER - Bangalore, India

(2021-03 - 2022-05)

• Provided comprehensive administrative and clerical support to office operations, ensuring smooth day-to-day functioning.
• Managed scheduling, calendar coordination, and meeting arrangements for management and staff.
• Handled incoming calls, emails, and client inquiries with professionalism and efficiency.

Financial services investigation and compliance - LAMBTON COLLEGE (2023-01 - 2024-01)

Bachelors degree - History, Economics, Political science - Kristu Jayanti College (2019-01 - 2022-01)