Carolyn Cardinal
Dedicated customer service representative with diverse experience in fostering positive client interactions
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About
Dedicated customer service representative with diverse experience in fostering positive client interactions. Proven track record in maintaining high customer satisfaction through effective communication and conflict resolution. Committed team player focused on enhancing the overall customer experience.
Experience
In-home Nanny - 1936235 Alberta Inc - Grande Prairie, AB
(2022-09 - 2026-07)
- Supervised children's daily activities, ensuring a safe and engaging environment.
- Prepared nutritious meals and snacks according to children's dietary requirements.
- Facilitated educational activities and assisted with homework for skill enhancement.
- Organized playdates and outings to encourage social interaction among children.
Barista - Caffe Barney - Vancouver, BC
(2021-03 - 2021-09)
- Prepared and served high-quality coffee beverages to customers consistently.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and equipment to ensure beverage quality.
- Engaged with customers to foster a welcoming atmosphere in the café.
School Bus Driver - First Student - Grande Prairie, AB
(2018-10 - 2020-03)
- Conducted pre-trip inspections to ensure bus safety and compliance.
- Monitored student behavior during transit to maintain a safe environment.
- Communicated with dispatch regarding route changes and student issues.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Sales Representative - Koodo Mobile - Grande Prairie, AB
(2012-12 - 2013-11)
- Uncovering needs for individual clients, while offering relevant suggestions of product.
- Demonstrating how the products work, often helping people with their first smartphone.
- Troubleshooting technical issues for customers.
- Inventory Tracking, shipping phones for repair and receiving products.
Theatre Manager - Cineplex International Village - Vancouver
(2009-04 - 2011-04)
- Oversaw customer service standards, resolving patron concerns effectively.
- Trained and mentored staff on operational procedures and safety protocols.
- Monitored inventory levels, ordering supplies to ensure availability.
- Conducted regular inspections to uphold facility cleanliness and safety standards.
- Balancing the safe and creating cash register till floats, performing regular deposits.
Education
Red Cross Advanced First Aid, valid until 2028
Food safety certification, valid until 2031
