Chaimae El Bouhali
Computer Programming Student | IT Support | Customer Service
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About
Computer Programming student at Collège La Cité in Ottawa with a strong foundation in troubleshooting, software and workstation setup, C#, SQL, databases, and Microsoft 365. Brings hands-on customer service and administrative experience, a methodical approach to problem-solving, and the ability to explain technical information clearly. Trilingual in Arabic, French, and English; seeking a part-time IT Support role.
Experience
Administrative Assistant / Customer Service - Centre communautaire An-Nour - Canada
Approximately 6 months
- Welcomed clients, answered questions, and managed registrations and service requests with professionalism.
- Maintained records, organized documents, and used office technology while handling multiple priorities.
Tutor — French, English and Mathematics - Canada
- Provided individualized support and explained unfamiliar concepts clearly to learners at different levels.
Security Officer - Private Security - Canada
Approximately 1 year
- Assisted visitors and handled changing situations calmly, independently, and responsibly.
Kitchen Staff - Camp - Canada
Approximately 4 months
- Prepared and served meals while following hygiene, safety, and teamwork standards.
Babysitter - Canada
- Supervised children, planned age-appropriate activities, and communicated reliably with parents.
Education
Computer Programming - Computer Programming - Collège La Cité
Computer Programming - Computer Programming - Collège LaSalle
