Chantel L

Organized and detail-oriented professional transitioning from retail management to Office Administration. Experienced in managing digital/physical filing systems, professional email correspondence, and schedule coordination. Proven ability to lead diverse teams and communicate effectively with upper management to streamline operations.

Assistant Manager at Ardene (Park Place Mall) (2025-12 – Present)

• Manage high-volume email correspondence with upper management and corporate offices regarding store performance, inventory needs, and operational updates.
• Utilize neurodiversity-informed leadership to manage team tasks; used digital communication tools to clear bottlenecks and improve team output.
• Oversee merchandising and inventory reception, ensuring all digital logs and email confirmations match physical stock received.

Sales Associate / Coordinator at The Bay (Lethbridge) (2017-08 – 2025-05)

• Acted as the primary point of contact for the Home Fashion & Décor department, managing email communications with customers for delivery appointments, order confirmations, and service inquiries.
• Maintained digital and physical customer filing systems, ensuring all records were updated and easily retrievable for administrative use.
• Authored and sent detailed sales and inventory reports to management via professional email strings, ensuring clear and concise data delivery.
• Organized showroom displays and coordinated with the warehouse via digital scheduling tools to ensure seamless showroom transitions.

Diploma in Business Administration and Management – Reeve's College (2016-02 – 2016-11)