Charanjit Singh
Sales Associate/ IELTS Trainer
Talent
Toronto, OntarioMember since June 4, 2023
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About
- Over 2 years of experience in teaching field and customer service.
- Skilled in preparing cash receipts and processing credit/debit transactions.
- Proficient in Microsoft Office 2013 (Excel, PowerPoint, Word)
- Proven ability to work well in a team by assisting team members during peak hours
- Demonstrated effective verbal and written communication skills when consulting with clients.
- Ability to work ethically in a fast-paced professional environment with integrity, honesty and fairness.
- Proven problem-solving skills developed through customer service experience.
- Able to support and achieve team goals and targets in a fast-paced customer service environment.
Experience
IELTS Trainer, Target 9 Educational Solutions, India 2021-2022
- Created teaching materials and developed engaging lesson plans for IELTS modules.
- Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.
- Managed diverse groups of students by teaching language acquisition in dynamic academic lessons and closely monitoring progress.
- Trained assistant trainers and made sure that company’s objectives are followed.
- Improved English proficiency and developed strong Communication and Analytical skills.
Sales Associate, Reliance Mall, India 2021
- Helped 1000s of customers complete purchase and informed them about new combos and offers.
- Processed debit/credit card payments and accurately handled cash.
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
- Helped customers locate products, answer any queries and join reward programs.
- Organizing a clean workplace and stocking products on display.
Education
Paralegal Diploma, Durham College, Ohsawa, ON 2023-Present
- Studied Administrative Law, Torts & Contracts, Legal Relationships, Small Claims Courts, Tribunal Practice & Procedure, Evidence & Litigation Procedure and, Resident Landlord & Tenant Law.
- Enhanced skills in Legal Research & Writing, Communication & Writing along with the use of Legal Computer Applications (Typist, Microsoft Word, Power Point and Excel).
- Learned how to draft retainers, non-engagement letters, case briefs as well as dockets.
- Cumulative G.P.A. 4.4 out of 5.0 (equivalent to A) for the first semester.
