Chirag Wadhwa
Shift Manager
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About
Results-driven 7+ years of experience in fast-paced food service environments. Proven leadership in team management, operations, and customer service excellence. Recognized as Manager of the Year 2025 for outstanding performance and team leadership. Strong ability to drive sales, manage inventory, and ensure high operational standards.
Experience
Shift Manager - McDonald's Canada - Lewisporte, NL
(2024-11)
- Awarded Manager of the Year 2025 for exceptional leadership and performance
- Lead daily operations, ensuring efficiency, quality, and customer satisfaction
- Train and supervise staff, improving team productivity and service standards
- Manage inventory, scheduling, and cost control to maximize profitability
Assistant Manager - McDonald's India
(2022-01 - 2024-10)
- Awarded Manager of the Quarter (Q4 2022)
- Managed store operations, team performance, and customer experience
- Ensured compliance with safety and hygiene standards
- Increased operational efficiency through effective planning and leadership
Shift Manager - Bikanervala Foods Pvt. Ltd.
(2020-06 - 2022-01)
- Supervised daily operations and staff coordination
- Maintained service quality and handled customer concerns
Industrial Training - Taj Exotica Resort & Spa - Goa
(2019-07 - 2019-10)
- Gained hands-on experience in hospitality operations and guest services
Education
BSc - Hospitality & Hotel Administration - IHM Meerut (2018 - 2021)
Bachelor - Hotel Management - IGNOU (2018 - 2021)
Bachelor - Commerce - Delhi University (2017 - 2020)
