Christopher Reis

Customer-focused hospitality and retail professional with experience in restaurants, hotels, visual merchandising, and luxury retail environments. Skilled in delivering high-quality customer service, building strong guest relationships, and maintaining polished brand standards in fast-paced settings. Experienced with sales, front desk operations, visual presentation, cash handling, and team collaboration.

Known for strong communication, adaptability, and creating positive customer experiences through professional and attentive service.

Willing to relocate: Anywhere

Server at August 8 (2026-08 – Present)

• Provided attentive and professional service in a fast-paced restaurant environment
• Built strong guest relationships through friendly communication and personalized service
• Maintained detailed knowledge of menu items, cocktails, and daily features to assist guests confidently
• Handled cash, card, and POS transactions accurately while managing multiple tables efficiently
• Worked collaboratively with kitchen and bar staff to ensure smooth service and guest satisfaction
• Maintained a clean, organized, and polished dining environment while upholding high hospitality standards

Server at Kerr Street Cafe (2024 – 2026)

• Delivered friendly and efficient service in a busy café environment while ensuring guest satisfaction
• Took food and beverage orders accurately and managed multiple tables during high-volume service periods
• Developed strong knowledge of menu items, daily specials, and beverage offerings to assist customers confidently
• Maintained a clean, organized, and welcoming dining area in line with café standards
• Processed cash, debit, and credit transactions accurately using POS systems
• Worked closely with kitchen and front-of-house staff to provide smooth, timely service and a positive guest experience

Visual Commercial Merchandiser at ITX Canada Inc ( ZARA ) (2021 – 2023)

• Created visually compelling product displays that increased customer engagement and supported sales goals
• Executed seasonal floor sets, promotional displays, and window merchandising aligned with brand standards
• Organized sales floor layouts to improve customer flow and enhance the overall shopping experience
• Collaborated with management and sales teams to support marketing campaigns and inventory movement
• Delivered strong customer service by assisting shoppers with product selection and creating a welcoming retail environment
• Built positive customer relationships through attentive service, product knowledge, and effective communication

Front Desk Agent at Comfort Inn by Choice Hotels (2018 – 2020)

• Provided professional and welcoming guest service during check-in and check-out procedures
• Managed reservations, room assignments, and guest inquiries using hotel booking systems
• Handled phone calls, emails, and guest requests promptly while maintaining a high level of hospitality
• Resolved guest concerns efficiently to ensure positive experiences and customer satisfaction
• Processed payments, balanced cash transactions, and maintained accurate guest records
• Collaborated with housekeeping and management teams to ensure smooth daily hotel operations

Sales Associate and Key Holder at Metalsmiths Sterling (2015 – 2017)

• Delivered personalized customer service while assisting clients with jewelry selection and product knowledge
• Opened and closed the store independently while handling key holder responsibilities and daily operations
• Processed cash, debit, and credit transactions accurately using POS systems
• Maintained high visual merchandising standards and organized product displays to enhance the shopping experience
• Assisted with inventory management, stock replenishment, and loss prevention procedures
• Supported management with team coordination, customer issue resolution, and achieving sales goals

College Certificate in Marketing – Mohawk College

High School Diploma – Bishop Ryan Catholic Secondary High School