Cina Moallef
Property Administration • Tenant Relations • Lease & Portfolio Support
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About
Detail-oriented real estate professional with hands-on experience in residential property administration, CRM management, and tenant-facing communication across Metro Vancouver. Currently supporting active residential and presale portfolios, managing documentation, coordinating with trades and internal teams, and maintaining accurate records in fast-moving environments. Bilingual in English and Mandarin, well-positioned to support Wesgroup's diverse resident base.
Proficient in Salesforce, Avesdo, and MS Office; familiar with property management workflows including lease preparation, and accounts payable support.
Experience
Sales Advisor - Rennie & Associates Realty Ltd. - Walker House & Gardena
(2022-01)
- Administered buyer files across two active residential developments, maintaining accurate CRM records in Salesforce and Avesdo
- Prepared and reviewed purchase documentation; coordinated execution and filing of agreements
- Managed inbound buyer inquiries via phone and email, resolving issues with professionalism and urgency
- Supported accounts payable; prepared cheque requisitions and tracked financial documentation
- Prepared written correspondence, notices, and Mandarin-language follow-up communication for Mandarin-speaking clients
- Submitted weekly traffic and activity reports to Senior Sales Director; maintained up-to-date pipeline records
Licensed REALTOR® – Residential Resale - Rennie & Associates Realty Ltd. - Metro Vancouver
(2013-01)
- Managed full transaction administration for residential buyers and sellers across North Delta, Surrey, Langley, White Rock, New Westminster, and Vancouver
- Prepared and coordinated execution of purchase contracts, subject removal documents, and disclosure statements
- Maintained client records, tracked deadlines, and managed correspondence throughout the contract-to-completion lifecycle
- Advised clients on BC tenancy obligations, REDMA requirements, GST implications, and rescission periods
- Built and maintained a structured lead follow-up and CRM system to manage active and long-term pipeline
- Liaised with strata corporations, property managers, and conveyancing lawyers on behalf of clients
Rental Property Support - Family-Owned - Lower Mainland
(2020-01)
- Self-managed a residential rental property including tenant screening, lease preparation, and move-in coordination
- Coordinated suite turnover including cleanout, maintenance scheduling, and security deposit administration
- Maintained records, prepared notices, and ensured compliance with BC Residential Tenancy Act obligations
Education
BC Real Estate Licence – Trading Services - Real Estate - BC Financial Services Authority (BCFSA)
