Customer Service Representative
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Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
College - Continuing Care Assistant