Daljeet Kaur

Results-driven Operations Analyst with a proven track record at Metro Logistics Inc., specializing in operational efficiency and data analysis. Expert in SAP MM and SD and Power BI. I have successfully optimized workflows and reduced costs through strategic process improvements.

Strong communicator, adept at fostering collaboration across teams to enhance supply chain performance. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy.

Effective at prioritizing tasks and meeting deadlines.

OPERATIONS ANALYST - Metro Logistics Inc. - Mississauga, ON

(2021-09 - 2025-05)

• Analyzed operational data to identify inefficiencies and recommend process improvements.
• Collaborated with cross-functional teams to enhance supply chain efficiency and reduce lead times.
• Developed and maintained key performance indicators (KPIs) to track Operational performance metrics.
• Streamlined reporting processes, resulting in improved accuracy and timely delivery of data insights.
• Conducted root cause analysis on inventory discrepancies, implementing corrective actions to mitigate future issues.
• Assisted in project management for system upgrades, ensuring minimal disruption to operations during implementation.
• Trained new team members on operational procedures and best practices to foster a knowledgeable workforce.
• Led initiatives aimed at optimizing warehouse layout and inventory management systems for increased productivity.
• Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
• Enhanced data accuracy through meticulous attention to detail in data management tasks.
• Exhibited strong analytical skills when reviewing financial reports, leading to valuable insights for budget allocation decisions. Worked with engineers and staff to recommend hardware and software adjustments and resolve design flaws.
• Scanned system for frequent technical issues, employing troubleshooting Techniques for resolution.
• Configured system parameters including pricing, user setting, reporting rules, and workflow logic to support operational requirement.
• Provided day to day user support, resolving system functionality issues and responding to inquiries to ensure seamless system usage.
• Collaborate with external vendors to resolve system issues, validate functionality, and support software enhancements.
• Reviewed industry best practices and emerging software updates to recommend improvements aligned with organizational strategy.

OPERATIONS ANALYST - SCI Logistics - Mississauga, ON

(2016-03 - 2021-09)

• Optimized operational efficiency by analyzing and streamlining processes.
• Improved team productivity by implementing effective workflow strategies and time management techniques.
• Created custom reports and visualizations to support decision-making processes.
• Assessed operational performance to identify areas for improvement.
• Collaborated with cross-functional teams to develop comprehensive project plans, ensuring timely delivery of key milestones.
• Supported supervisor and associated team members to maintain system functionality.
• Reduced risk exposure by conducting thorough risk assessments and developing mitigation strategies.
• Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
• Assisted in the development of operational policies and procedures that aligned with organizational goals and objectives.
• Strengthened communication between departments, facilitating a seamless flow of information for faster decision-making processes.
• Supported business growth by providing insightful recommendations based on detailed market research and competitor analysis.
• Implemented best practice methodologies for inventory management, resulting in reduced stock discrepancies.
• Actively participated in strategic planning meetings, contributing valuable input towards setting departmental objectives.
• Increased cost savings by identifying areas for process improvement and implementing cost-effective solutions.
• Optimized supply chain operations, reducing delivery times and costs.
• Supported retail and e-commerce replenishment operations for Walmart and major Canadian retailers.
• Developed user reference guides and training materials (Written and video) to support system adoption and best practices.

INVENTORY ANALYST - SCI Logistics - Mississauga, ON

(2013-12 - 2016-03)

• Analyzed inventory data to optimize stock levels and reduce excess.
• Developed forecasting models to enhance demand planning accuracy.
• Collaborated with cross-functional teams to streamline supply chain processes.
• Implemented inventory management software, improving tracking efficiency.
• Conducted regular audits to ensure compliance with inventory standards.
• Led initiatives to enhance data integrity within the inventory management system.
• Collaborated with cross-functional teams to ensure seamless coordination of inventory movement across departments.
• Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
• Conducted regular system audits to maintain data integrity, identify deviations, and ensure compliance with corporate policies.
• Implemented cycle counting programs that enabled faster identification of discrepancies leading to timely corrective actions.
• Resolved internal customer concerns promptly, fostering positive relationships between supply chain functions while maintaining high service levels throughout the organization.
• Supported senior company leaders by delivering reports outlining performance to drive process improvements.

High School

Bachelor of commerce

MBA - Business Administration and Management (2027-03)