Damilola Korode

Internationally educated communications expert with over two years of experience as a communications officer and customer service specialist seeking new opportunities in Youth development, childcare, and education. Passionate about assisting and motivating children to be their best. Ability to create and develop engaging activities tailored to children's social and emotional needs.

Enthusiastic about activities and programs that aid in children's social and mental development. Strong verbal and written communication skills. Possess organizational and time management skills. Ability to pay attention to details.

Possess analytical and problem-solving skills. Possess creative and imaginative skills. Ability to collaborate and work with a team. Open-minded and always willing to learn and improve.

Client Service Representative, Small Business - Payworks

(2026-03)

• Assisted client with payroll processing
• Helped with troubleshooting technical issues with the app.
• Maintained positive relationships with client and team members

Child care Assistant - YMCA-YWCA

(2023-09 - 2026-02)

• Assisted ECEs in implementing play-based learning activities that foster cognitive, emotional, social, and physical development.
• Helped children with transitions, meals, snacks, rest periods, and personal hygiene or toileting.
• Kept the classroom, play areas, and materials clean, organized, sanitary, and completely safe.
• Fostered positive, respectful communication with children, coworkers, and families.
• Supervised children actively during indoor and outdoor play to ensure licensing guidelines and safety policies are met.
• Assisting children with special needs follow their Individual Education Plans.

Customer service representative - Singlepoint Inc. - Winnipeg, Manitoba

(2022-11 - 2023-05)

• Communicated with employees and customers through email, phone, and chat.
• Addressed complaints and acknowledged feedback from customers.
• Collaborated with other departments to help resolve issues and complaints from customers.
• Responded to emails and communications from supervisors and management.

Volunteering - Camp Discovery (ENGARDE) - Lagos, Nigeria

(2021-07 - 2022-07)

• Engaged in fun and creative activities with teens and young adults while volunteering at the camp.
• Collaborated with team members to develop and create communication materials for camp discovery programs on social media.
• Worked with team members to brainstorm daily activities and tasks for the participants at the discovery camp.
• Ensured detailed records on day-to-day operations, enabling the smooth execution of tasks.
• Implemented daily activities to suit the individual and collective needs of the children.

Communications Officer - Meg and Hesper Ltd - Lagos, Nigeria

(2020-07 - 2022-09)

• Managed value stream from customer order to fulfilment.
• Ensured detailed records on day-to-day operations, enabling smooth operation of tasks.

Communications Officer - Femi and Femi Ventures - Lagos, Nigeria

(2018-03 - 2020-06)

Bachelor of Science - Mass Communication - Lagos, Nigeria (2012)