Divyanshu Mehra

Over 1 year experience working in leadership and supervisory roles. Great customer service skills developed over 2 years. Problem-solving, timelines time management and logical reasoning skills. Written and oral communication with impressive negotiation skills. Good leadership qualities, multi-tasking and sticking to strict deadlines. Able to type 60 WPM with speed and accuracy.

Senior Sales Representative at Aventura Marketing (2024-04 – 2025-11)

Sales representative role focused on achieving monthly targets and delivering customer service

• Consistently achieving or surpassed monthly sales targets through proactive prospecting and effective negotiation skills
• Providing service demonstrations and presentations to prospective clients, effectively showcasing the features and benefits of our offerings
• Business to consumer (F2F) approach, where I would have to interact directly to consumer about the product and services
• Delivering exceptional customer service, assisting an average of 50 customers daily, resolving issues promptly, and achieving a 90% customer satisfaction rating

Table Games Dealer at Starlight Casino (2025-04 – 2025-12)

Dealer role managing various table games and customer interactions

• Dealt various table games such as Blackjack, Roulette, Baccarat, and Poker while ensuring compliance with casino rules and regulations
• Calculated payouts quickly and accurately, handling chips and cash transactions
• Provided excellent customer service by creating a friendly, engaging, and professional gaming atmosphere
• Maintained a high level of focus and accuracy in a fast-paced, high-pressure environment

Team Leader at Under Armour (2025-02 – 2025-08)

Leadership role supervising team members and supporting store operations

• Supervise and motivate team members to achieve daily sales and performance goals
• Deliver exceptional customer service by promoting brand values
• Support store management in training, scheduling, and performance feedback
• Monitor inventory levels, visual merchandising, align with company standards

Cook at KFC (2025-04 – 2025-11)

Kitchen role preparing and cooking food items

• Prepared and cooked fried chicken and menu items according to KFC recipes
• Operated kitchen equipment such as fryers, ovens, and grills safely and efficiently
• Followed health, safety, and hygiene regulations at all times
• Worked in a fast-paced environment to meet customer demand during peak hours
• Assisted with food prep, inventory checks, and stock rotation

Customer Service & Price Checker at Real Canadian Super Store (2023-09 – 2024-08)

Customer service role with price checking responsibilities

• Assisted customers in finding products, answering inquiries, and providing excellent service
• Resolved customer complaints, ensuring a positive shopping experience
• Doing Double price check in which I must match the bar code and other file codes

Premium Server & Bartender at Rogers Place Arena (2024-04 – 2024-09)

Food and beverage service role at arena venue

• Mastered an extensive menu and alcoholic drinks, providing recommendations that enhanced the customer experience
• Handled multiple seats efficiently during peak hours, maintaining composure and providing personalized service that stick to the arena high standards
• Coordinated with kitchen staff and management to ensure timely and accurate delivery of orders

Supervisor at Meltwich Food Co. (2024-02 – 2024-06)

Supervisory role managing customer transactions and service

• Process customer purchases accurately using a POS system or cash register
• Handle cash, credit, debit, and gift card transactions securely
• Provide friendly, efficient, and professional customer service

Office Executive at NetMax Technology (2022-01 – 2023-12)

Administrative operations role with 1 year experience as intern and full time employee. Left position to move to Canada for further studies.

• Managed daily administrative operations and coordinated team schedules, travel arrangements and preparing detail reports effectively
• Handled communication, including calls, emails, and client interactions

Diploma in Business Administration (Specialization in Management) – NorQuest College (2023-09 – 2025-05)

Diploma Course in Computer (2021-08 – 2022-02)