Scheduler - Allied Universal - Calgary, AB
Part-Time | Present
- Prepare, manage, and coordinate schedules for security guards across multiple client sites and zones.
- Ensure all shifts are fully staffed according to operational and client requirements.
- Use scheduling software and databases to update employee schedules, availability, and shift changes accurately.
- Respond to urgent and last-minute staffing requests while maintaining operational efficiency.
- Communicate professionally with guards, supervisors, clients, and management through phone calls and emails.
- Monitor employee attendance, shift coverage, and overtime requirements to support smooth operations.
- Resolve scheduling conflicts and arrange replacements for call-outs and emergency coverage.
- Generate and maintain daily operational reports with strong attention to detail and accuracy.
- Perform high-volume data entry while ensuring scheduling records remain current and organized.
- Collaborate closely with the Operations and HR teams regarding staffing updates and scheduling requirements.
- Assist with employee engagement, accommodation requests, and assignment coordination.
- Maintain confidentiality and professionalism when handling employee and client information.
- Demonstrate excellent multitasking, time management, and problem-solving skills in a fast-paced environment.
Security Guard - Backwoods Security Services - Calgary, AB
(2023)
Seasonal – Calgary Stampede 2023
- Conducted regular patrols and monitored premises to ensure safety and security.
- Responded promptly to emergencies and suspicious activities.
- Monitored entrances, surveillance systems, and secured access points.
- Provided excellent customer service while maintaining site safety.
Event Security Guard - Cirque du Soleil - Calgary, AB
- Managed crowd control and monitored event access points.
- Assisted with incident response and ensured participant safety.
- Supported traffic management and parking operations.
- Responded quickly to alarms and emergency situations.
- Delivered professional customer service to event attendees.
