Elizabethmary Thomas

With over two years of experience providing exceptional customer service in retail (FreshCo) and restaurant environments. My role as a Food Preparation and Service Specialist at Sabor De Los Andes (Latin Restaurant) allowed me to excel in a fast-paced environment, balancing multiple tasks while maintaining high customer service and food safety standards. These experiences have equipped me with excellent time management and problem-solving skills, enabling me to handle various responsibilities efficiently and effectively.

I am a warm, friendly individual with a joyful, smiling demeanor and a customer-driven approach. During my professional experience as a customer service representative and as a food preparation and service specialist, I greeted and interacted with customers professionally, took orders, and promptly addressed special requests. I verified and reconciled daily sales, resulting in a 10% increase in profit.

I prepared various dishes according to standardized recipes, ensuring consistency and quality. I assembled and plated meals with precision, paying close attention to portion sizes and presentation. I maintained high productivity in a fast-paced environment, meeting tight deadlines during peak hours.

I adhered to strict food safety and sanitation guidelines, keeping workstations clean and organized.

Diploma in Psychology June 2019 – May 2021

University of Madras, India.

Coursework in customer service and client relations, University of Madras June 2019 – May 2021