Emily Cheung

Results-driven Senior Office Administrator with seven years of experience directing office operations, facilities, executive support, and financial administration. Proven track record in optimizing workflows, drafting Standard Operating Procedures (SOPs), managing high-profile corporate projects, and fostering positive company culture. Trusted liaison for C-level leadership, cross-functional teams, and external stakeholders.

Senior Office Administrator at NETINT Technologies Inc. (2023-04 – Present)

• Streamline daily office operations, administrative workflows, and filing systems; author comprehensive Standard Operating Procedures (SOPs) to ensure operational consistency across departments.
• Direct space planning, facility relocations, leases, building management relations, and vendor contracts to ensure continuous, zero-disruption business operations.
• Conduct quarterly workplace safety inspections and oversee general facility maintenance, equipment upkeep, and office inventory.
• Manage logistics, scheduling, and tracking for all inbound and outbound company shipments.
• Provide high-level administrative support to C-level executives and key departments (HR, Finance, IT, Sales, and Marketing).
• Manage complex executive calendars, multi-time-zone meeting scheduling, and primary stakeholder communications.
• Coordinate complex domestic and international travel, including multi-leg itineraries, visa requirements, accommodations, and real-time schedule adjustments.
• Oversee corporate purchasing, vendor payments, and reimbursement documentation, maintaining strict budgetary controls and expense tracking.
• Assist in financial administration by processing invoices, tracking operational expenses, and identifying opportunities to eliminate overhead waste.
• Coordinate high-stakes office infrastructure projects, lease renewals, insurance policies, and vendor schedules to meet tight project timelines.
• Champion internal company culture and core values by creating and editing corporate newsletters, internal communications, and video content.
• Manage end-to-end employee onboarding and offboarding, job posting logistics, interview scheduling, department orientations, and co-op recruitment outreach.
• Lead a 10-person social committee to plan and execute company-wide events, managing large-scale budgets and vendor relations to boost employee engagement.

Administrative Officer at AssetPlus Financial Institution (2022-11 – 2023-04)

• Executed time-sensitive mutual fund trading and financial transactions with a 100% accuracy rate under tight market deadlines.
• Maintained strict regulatory compliance with government financial regulations and institutional policies regarding data privacy and account withdrawals.
• Handled highly confidential client profiles, financial records, and trading data with absolute discretion.
• Acted as the primary point of contact between clients, financial advisors, and external institutions to resolve account discrepancies efficiently.

Teacher, Level Coordinator & Administrator at PLK Castar Primary School (2019-09 – 2022-08)

• Coordinated academic operations, teaching schedules, resource allocation, and curriculum timelines across the grade level.
• Managed administrative communications, serving as the primary liaison between parents, staff, and management to handle inquiries and resolve escalations.
• Oversaw classroom logistics, office supplies, educational technology systems, and facility safety to maintain an effective learning environment.

BA in English Studies & BEd in English Education in English Studies and English Education – The Chinese University of Hong Kong (2014-09 – 2019-11)