Emoefe Onota

Digital Project Coordinator with 5+ years of experience supporting SaaS and ERP initiatives in fast-paced, deadline-driven digital delivery environments. Experienced coordinating cross-functional projects across Product, Development, QA, and external stakeholders to ensure alignment, visibility, and delivery momentum. Skilled in facilitating meetings, preparing agendas, documenting minutes, and tracking action items through to completion.

Proven ability to support QA and customer UAT cycles, monitor defect resolution, and contribute to structured release readiness and go-live activities. Strong in maintaining Jira sprint boards, dashboards, project documentation, change logs, and structured status reporting. Proactive and detail-oriented in identifying risks, issues, and blockers early to maintain scope alignment and project timelines.

Systems Administrator - 1JustCity - Remote | Contract

(2025-10)

• Coordinated system updates and configuration changes across internal stakeholders to maintain operational alignment.
• Managed system access governance, user roles, and permissions while maintaining structured documentation and change logs.
• Tracked system issues, monitored resolution progress, and escalated risks impacting timelines and service delivery.
• Maintained reporting dashboards to provide visibility into performance metrics and compliance requirements.
• Created and maintained SOPs, process documentation, and structured communication materials to standardize system usage.

Business Systems Analyst - Richardson International - Hybrid

(2024-08 - 2025-09)

• Supported digital and ERP related initiatives within an Agile delivery framework, collaborating across Product, Development, and QA teams.
• Managed multiple concurrent digital projects, ensuring sprint alignment, backlog clarity, and delivery transparency.
• Facilitated sprint planning, backlog grooming, demos, and retrospectives using Jira and Confluence.
• Coordinated QA and UAT cycles, tracked defects, consolidated feedback, and monitored issue resolution through to closure.
• Prepared meeting agendas, documented minutes, and tracked action items to ensure accountability and follow-through.
• Maintained sprint dashboards and provided regular status updates to stakeholders to support informed decision-making.
• Identified risks, scope misalignments, and delivery blockers early, escalating appropriately to maintain momentum.
• Supported go live readiness, release communication, and postlaunch follow ups within a fast-paced, deadline driven digital environment.

Implementation | System Support Specialist - Chekkit Technologies - Remote

(2021-10 - 2024-08)

• Coordinated multi-client SaaS implementations across healthcare, hospitality, and service-based industries within a dynamic digital delivery environment.
• Acted as liaison between Product, Engineering, QA, and customers to ensure alignment on requirements, timelines, dependencies, and deliverables.
• Organized and facilitated internal and customer meetings, documented key decisions, and tracked action items through completion.
• Supported requirements gathering and estimation sessions, consolidating inputs into structured documentation and project plans.
• Coordinated UAT activities, collected stakeholder feedback, and tracked defect resolution within Jira.
• Maintained release notes, change logs, and structured communication updates throughout deployment cycles.
• Monitored project milestones and provided consistent status reporting to internal teams and external customers.
• Managed multiple concurrent digital projects while maintaining scope alignment and delivery timelines.

Diploma - Application Development & Delivery - Red River College Polytechnic