Ethan Michael Lanza

Conduct fleet recruitment and driver compliance checks. Act as liaison between client, warehouse and consumer. Worked with Logistics Manager Pro site to track, schedule and maintain organized shipping schedules.

Operations Manager - North American Logistics Group

(2016-03)

• Conduct fleet recruitment and driver compliance checks.
• Act as liaison between client, warehouse and consumer.
• Worked with Logistics Manager Pro site to track, schedule and maintain organized shipping schedules.
• Created excel spread sheets pertaining to day to day operations.
• Prepare regular warehouse inventory reports.
• Manage driver scheduling and conduct routing.
• Perform recruiting and onboarding for potential contractors.
• Provided detailed information on products and services to customers.
• Oversaw product and billing inquiries and complaints.
• Performed customer verification and satisfaction surveys.

Restaurant Manager - Pronto II Restaurant - Middletown, NJ

(2014-01 - 2016-12)

• Staff Scheduling
• Bookkeeping
• Customer Service
• Ordering Inventory

Waiter/Host - Pronto II Restaurant - Middletown, NJ

(2013-01 - 2014-12)

• Cashier

Cook - Chuck E Cheese - Middletown, NJ

(2012-01 - 2013-12)

• Customer Service
• Cooking Food
• Managing Kitchen
• Cashier

Bachelor of Political Science - Political Science - St. Francis College (2015-12)