Farron Wyer

I am a detail-oriented and dedicated professional with 3 years of experience working with Canada Life as a Drug Claim Coordinator. In this role, I gained strong knowledge of prescription drug claims, benefits processing, policy interpretation, and customer service. I have experience reviewing and analyzing drug claims for accuracy and compliance while maintaining confidentiality and delivering efficient support to clients and healthcare providers.

I am highly organized, able to work in fast-paced environments, and skilled at problem-solving and handling sensitive information with professionalism. My background has helped me develop strong analytical abilities, attention to detail, and effective communication skills, making me well-suited for a Drug Analyst position.

Drug Claim Coordinator

Canada Life | 3 Years

Reviewed and processed prescription drug claims accurately and efficiently

Analyzed claims to ensure compliance with company policies, coverage guidelines, and benefit plans

Investigated discrepancies and resolved claim-related issues in a timely manner

Communicated with clients, pharmacies, and healthcare providers regarding claim information and coverage details

Maintained strict confidentiality while handling sensitive personal and medical information

Provided excellent customer service in a fast-paced, high-volume environment

Utilized strong attention to detail and analytical skills to support accurate claims processing and decision-making

Assisted with problem-solving and escalated complex claims when required

• Worked collaboratively with team members to meet productivity and service standards

Education

High School Diploma (Grade 12 Completed)

Diploma in Administration

Developed strong organizational, communication, customer service, and administrative skills through academic training and professional experience.