Fawzia

A rigorous and versatile Bachelor's student in Criminology at the University of Ottawa, with three years of experience in administrative support and customer service. Recognized for accurate record-keeping, discretion in handling sensitive information, and the ability to manage multiple priorities in demanding environments.

Reception Clerk - Résidence O'Sommet - Donnacona

(2023-09 - 2025-08)

• Welcoming and directing residents, families, and visitors, often serving elderly or vulnerable individuals.
• Maintaining registers and administrative records while ensuring accuracy and confidentiality of information.
• Responding to inquiries and supporting the coordination of daily residence activities.

Clerk, Fruits and Vegetables - IGA - Pont-Rouge

(2024-09 - 2026-08)

• Providing courteous service to a high volume of customers in a fast-paced environment, including during peak hours.
• Managing inventory and restocking the department in compliance with hygiene and cleanliness standards.

Clerk - Librairie - Donnacona

(2023-06 - 2024-08)

• Advising customers, managing orders, and performing basic cash register accounting.
• Organizing and preparing events, including book signing sessions.

Translation Intern - SEMATOS - Québec

(2023-09 - 2023-11)

• Translating administrative, technical, and marketing documents from English to French.
• Proofreading texts to ensure accuracy while meeting tight deadlines.

Clerk - Tim Hortons - Donnacona

(2022-06 - 2023-08)

• Taking orders and serving customers quickly under pressure while maintaining cleanliness standards.

Bachelor of Social Sciences - Criminology - Université d'Ottawa (2025-09)

High School Diploma - École secondaire de Donnacona (2025)