Yannick Essomba

Server with 8+ years of front-of-house experience across high-volume restaurants, upscale dining, and reservation-driven concepts in Toronto. Known for maintaining composure during peak service, building strong guest rapport, and contributing to a positive team floor culture. Brings additional full-time professional experience in high-pressure client service environments, with advanced communication and conflict resolution skills.

Smart

Serve certified.

Ontario Works Caseworker (Full-Time) at Ontario Works (2024-07 – Present)

• Manage high-volume client interactions in a fast-paced, deadline-driven environment
• De-escalate complex and high-stress situations while maintaining professionalism
• Provide client-focused service and resource coordination across diverse populations
• Maintain accurate documentation and handle sensitive information with discretion

Server at Rec Room Roundhouse (2026-05 – 2026-08)

• Deliver high-volume, guest-first service in a large-scale entertainment and dining venue
• Manage full-cycle table service across a fast-paced, high-traffic floor
• Maintain composure and efficiency during peak shifts in a seasonal, team-based service model

Server at Miracle – Holiday Pop-Up Bar (2025-11 – 2026-01)

• Delivered high-energy, guest-first service in a fully booked, reservation-only environment
• Maintained composure and efficiency during high-volume peak shifts
• Contributed to team-based service model within a tip-pool structure

Server at Anejo (2023-07 – 2024-07)

• Maximized guest experience and restaurant profitability by creating a welcoming environment
• Delivered prompt and accurate service, ensuring guest satisfaction
• Followed health and safety standards and company policies
• Communicated with management regarding operational needs and guest experiences

Server at The Ballroom (2023-03 – 2023-07)

• Provided attentive service in a high-volume dining and entertainment venue
• Managed full-cycle table service, including upselling and efficient closeout
• Supported onboarding and training of new staff

Server at The Parlour Restaurants (2018-09 – 2020-04)

• Delivered personalized service across a multi-location upscale casual dining group
• Increased per-table revenue through consistent upselling
• Maintained strict health, safety, and food handling standards

Barback / Bottle Service Support at Love Child Social House (2018-03 – 2018-09)

• Supported bartenders and bottle service staff in high-volume nightlife setting
• Maintained bar organization, stock levels, and service flow

Barback at Hunters Landing (2017-08 – 2018-03)

• Assisted bartenders during peak service
• Built foundational bar and front-of-house experience

Community Shelter Worker at Homes First Society (2022-06 – 2025-01)

• Delivered frontline support in high-pressure shelter environment
• De-escalated conflicts and supported individuals in crisis
• Coordinated services and referrals to community and government resources

Two Years Completed in Sociology – York University, Glendon Campus