Garth Cassidy

Career pivot from heavy-equipment operations to remote client support, backed by WCB-supported retraining in sales, life coaching, and project coordination assistance, plus HLLQP insurance coursework. Known for a strong phone presence and helping people find answers. Brings more than four decades of workplace experience in transportation, construction, project coordination, administration, training and customer service — including scheduling, dispatch communication, documentation and records management — and a calm, practical approach to problem solving by phone and online.

Seeking an hourly-paid remote role in customer support, client service, dispatch or project coordination where clear communication, reliability and follow-through matter.

Project Coordinator at Omnia (2025 – 2026)

• Coordination & scheduling: Coordinated day-to-day operational requirements, scheduling and workflow in a fast-paced environment.
• Client & team communication: Communicated with team members and stakeholders to clarify requirements, track tasks and support delivery against deadlines.
• Documentation & problem solving: Maintained accurate documentation and records, prioritized changing tasks and worked independently to resolve issues as they arose.

Project Coordinator Assistant at Diamond Construction Ltd. (2025-05 – 2025-12)

• Transportation administration: Performed data entry and administrative record keeping for trucks and drivers, handling operational information requiring accuracy and confidentiality.
• Records & billing support: Processed and maintained transportation bills, records and documentation using Microsoft Office applications.
• Operations knowledge: Applied practical knowledge of transportation operations to administrative responsibilities and workflow support.

Equipment Operator at Rolling Mix Concrete (2018 – 2020)

• Safety & compliance: Operated equipment in a safety-sensitive industrial environment, completing equipment and safety checks and following established procedures.
• Reporting & documentation: Identified equipment or safety concerns and reported issues appropriately; maintained required documentation and operational records.
• Teamwork & accountability: Worked effectively as part of a team while taking responsibility for assigned duties.

Truck Driver at Rossdown Cold Storage (2016 – 2017)

• Customer & dispatch communication: Communicated professionally with customers, dispatch personnel and stakeholders during deliveries.
• Scheduling & records: Planned routes and managed schedules to meet delivery requirements while maintaining transportation documentation and records.
• Safety & independence: Conducted vehicle inspections and followed safety procedures, working independently to service and delivery standards.

Long-Haul Truck Driver at Hynman Transport (2015 – 2016)

• Logistics & time management: Managed schedules, routes, documentation and delivery requirements across British Columbia and other areas.
• Communication & records: Maintained accurate logbooks and transportation records and stayed in communication with dispatch and customers over extended independent assignments.
• Safety & judgment: Conducted vehicle inspections and applied strong judgment and problem solving on the road.

Truck Driver at Various Employers (2011 – 2015)

• Customer service & delivery: Performed commercial driving, transportation and delivery duties, providing professional customer service at delivery points.
• Documentation & compliance: Maintained vehicle inspections, documentation and required records and followed transportation safety and regulatory requirements.
• Flexibility: Managed routes, schedules and changing operational requirements.

Property Manager at United Church of Canada (2009 – 2011)

• Coordination & stakeholder contact: Coordinated property operations and day-to-day requirements, communicating with occupants, contractors and organizational representatives.
• Prioritization & records: Prioritized maintenance and operational concerns, maintained records and documentation and responded independently to changing priorities.

Business Owner / Transportation Operations

Extensive experience owning and operating transportation-related businesses, including customer relations, scheduling and dispatch, transportation coordination, payment processing, service delivery, employee supervision, driver coordination, safety procedures, dangerous goods transportation, documentation and record keeping, business administration, problem solving and customer service.

Training & Facilitation

Delivered classroom-based safety training to groups of up to 50 participants, including Fire Safety, WHMIS, Transportation of Dangerous Goods (TDG) and Defensive Driving. Experienced in employee orientation, coaching and mentoring, one-on-one instruction, and adapting explanations to different learning styles and levels of experience.

Bachelor of Arts Program — Two Years – University of Alberta, Edmonton, AB