Eric Persechino

Bilingual chief dispatcher with solid experience in road transportation, operations coordination, and customer service. Accustomed to working with multiple departments, including the garage and billing, to ensure smooth operations. Recognized for attention to detail, autonomy, ability to handle unexpected situations, and a solution-oriented approach.

Chief Dispatcher - Transport Léveillé

(2022-01 - 2026-08)

• Route planning and work schedule coordination.
• Assignment of goods to carriers and supervision of operations.
• Coordination and communication between the garage, billing, operations departments, and clients.
• Management of unexpected situations and adjustment of transport movements according to operational needs.
• Customer service: communication, research, file management, and proactive follow-up.
• Case-by-case situation analysis to select the best solutions.
• Cost and benefit evaluation to support operational profitability.
• Adherence to tight deadlines in a competitive environment.
• Administrative support: work orders, billing, route sheets, and reports.

Dispatcher - Transport Perfek-Tow - Laval

(2010-01 - 2022-12)

• Route planning and work schedule coordination.
• Assignment of goods to carriers and supervision of operations.
• Coordination with various departments related to operations.
• Management of unexpected situations and adjustment of transport movements.
• Customer service, file follow-up, and problem resolution.
• Situation analysis and search for effective and cost-efficient solutions.
• Administrative support: work orders, billing, route sheets, and reports.

Driver - Transport Extreme Laval - Laval

(2008-01 - 2010-12)

• Coordination and planning of transport operations according to company standards.
• Customer service and logistics support.
• Contribution to the resolution of management issues.
• Accounting of daily revenue.

High School Diploma