Project Manager at Holman Exhibits Limited (2025-03 – 2026-02)
End-to-end fabrication project management for retail and cultural clients; from technical drawings to shop floor execution.
- Served as the central hub for all project communication across clients (Nintendo, Asus, ROM), design, engineering, and production teams—keeping every stakeholder aligned and every project humming from kickoff through delivery.
- Maintained 100% on-time delivery across concurrent, fast-moving production schedules through disciplined workflow management and proactive risk resolution.
- Led stakeholder negotiations to lock in project scopes early, ensuring deliverables landed on-budget and true to creative intent—no surprises, no scope creep.
- Embedded quality checkpoints into the production workflow that reduced mid-production errors, improved margins, and cut down revision cycles. A classic ops win.
Project Manager, Marketing (Contract) at Deloitte (2022-02 – 2024-08)
Multi-channel marketing campaign and event delivery at enterprise scale, keeping cross-functional teams and vendors aligned from concept through execution.
- Managed a complex multi-stakeholder marketing project portfolio: coordinating internal creative teams, business development partners, and external vendors from concept through delivery in a fast-paced, cross-functional environment.
- Owned digital execution for the Government & Public Service sector — paid/organic social, paid/organic search, Eloqua email — and led its website rebuild, first sector to launch Deloitte's new global brand.
- Rebuilt the collateral workflow between creative, operations, and vendors—reducing friction and cutting revision cycles.
- Led end-to-end creative production of Deloitte's annual national Partner Meeting (~1,100 attendees), coordinating internal teams, third-party vendors, and stage production to deliver a high-impact experience on brief and on schedule.
- Produced a flagship webinar series that broke previous attendance records (500+ participants), a result so strong the business sector adopted it as a permanent initiative.
Director of Operations (Contract) at Museum of Contemporary Art Toronto (MOCA) (2020-01 – 2021-10)
Led full operational rebuild during the most disruptive period in the museum sector, including systems implementation, team training, and COVID-19 re-opening.
- Built and owned the operational infrastructure for a 17-person team: SOPs, standardized workflows, and the systems that brought consistency and visibility to everything the team touched.
- Owned full capacity planning, resource allocation, scheduling, and budget development; translated programming pipeline into staffing forecasts and reported directly to the CEO.
- Managed a full technology migration (ticketing and donor management systems) without a single day of operational downtime—meaningfully improved data accuracy and clearer forecasting for leadership and board.
Project Manager, Exhibitions (Contract) at Art Gallery of Ontario (AGO) (2019-01 – 2020-01)
End-to-end management of complex, interdivisional exhibition installations at one of Canada's flagship cultural institutions.
- Coordinated across Curatorial, Engineering, Production, Development, and Marketing to keep complex projects on schedule, ensuring nothing got lost in translation between creative and business stakeholders.
- Built and maintained critical-path schedules that caught bottlenecks early; brought clear, data-informed solutions to senior leadership to keep momentum and briefs intact.
- Managed full project budgets end-to-end, identifying efficiencies through variance analysis and proactive resource reallocation.
Exhibitions & Facility Manager at Museum of Contemporary Art Toronto (MOCA) (2017-04 – 2019-01)
Launched a new museum facility from the ground up while concurrently producing exhibitions.
- Played a central role in the new museum facility launch working alongside developers, architects, and technical teams to ensure every inch of the building was ready for world-class exhibitions. Served as part of the team for wayfinding and signage implementation with Entro.
- Wrote artist and loan agreements from scratch with legal counsel, establishing the contractual framework that protected creative assets and kept institutional liability in check.
- Developed exhibition budgets and resource allocation models that gave Senior Leadership real-time visibility into costs and kept every project on budget.
- Established the museum's first Joint Health and Safety Committee and authored emergency and evacuation protocols from scratch, bringing the institution to full provincial compliance.
Senior Manager, Exhibitions at Toronto International Film Festival (TIFF) (2012-02 – 2017-04)
Directed the full lifecycle of 10–15 exhibitions annually at one of the world's most recognized cultural institutions.
- Built the operational infrastructure to deliver 10–15 projects annually: workflows, production schedules, and a contractor roster that gave a 10-person team the consistency to execute at scale—every year, without drama.
- Collaborated closely with artists, curators, and creative teams to execute exhibitions true to their vision; translated ambitious creative briefs into precise production plans with clear technical and financial guardrails.
- Managed budgets across a full annual slate, consistently landing 2–5% under variance through disciplined vendor negotiations and lean production practices.
- Mentored a team of 10 and championed multiple direct reports through promotions—building a department with the capability and culture to get better every year.
Head of Collections and Exhibitions at Museum of Contemporary Canadian Art (MOCCA) (2005-05 – 2012-02)