Retail Sales Consultant - Sundance Spas
(2020-06)
- Drive sales of hot tubs and saunas to both residential and commercial clients, consistently contributing to store revenue growth
- Maintain inventory accuracy and manage accessory stock to support sales efficiency
- Coordinate customer orders and logistics to ensure timely and accurate fulfillment
- Build long-term client relationships through follow-up and repeat business development
- On two occasions had a "Hat Trick" selling three hot tubs in one day.
Area Manager - Hakim Optical - Southwestern Ontario
(2018-10 - 2020-02)
- Oversaw operations across 13 retail locations in Southwestern Ontario
- Managed hiring, training, and performance of store teams
- Developed and implemented location-specific sales strategies
- Controlled budgets, scheduling, and payroll across all stores
- Improved sales performance through coaching and leadership
- Increased sales by over 7 percent by starting campaign targeting government programs
Retail Division Manager - ErgoCentric
(2014-07 - 2018-10)
- Managed multiple retail locations, including main and clearance stores
- Oversaw budgets, scheduling, and daily operations
- Partnered with marketing to execute monthly sales campaigns
- Tripled retail sales and consistently exceeded annual targets took sales from 350k to more than One Million within 4 years
- Implemented CRM systems to improve sales tracking
- Led product training and onboarding for new employees
- Managed sales operations for major events (e.g., National Home Show)
- Supervised both in-store teams and field sales representatives
Director of Sales - D'Angelo Brands - Ontario and Quebec
(2012-12 - 2014-06)
- Led a team of 9 outside sales representatives across Ontario and Quebec
- Managed personal sales territory alongside leadership responsibilities
- Identified new markets and expanded customer base
- Designed region-specific sales and marketing campaigns
- Conducted field training and performance coaching
- Developed budgets, forecasts, and sales reports
- Increased revenue and improved customer retention by 6 percent by starting campaigns targeting Restaurants and Bars and reinvigorating dormant accounts
Sales Trainer - Sears Canada - GTA
(2011-11 - 2012-11)
- Delivered product and systems training across GTA locations
- Partnered with manufacturers to develop training programs
- Travelled to support onboarding and staff development
- Improved performance through coaching in sales techniques and communication
