Gurinder Kaur

• Solution Based Approach – Always focused on solving queries and keeping a positive approach with customers.
• Patience – Listeningto customers questions and to give feedback diligently.
• Knowledge – Have knowledge of Microsoft Office Suite- MS Word/ MS Excel/ MS PowerPoint and Web Applications.
• Multilingual – Proficient in English, Hindi and Punjabi.

Personable and dedicated candidate with extensive experience in Customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients to maintain and promote customer retention and satisfaction.

MASTER OF SCIENCE |INSTITUTE OF CLINICAL RESEARCH INDIA| DEHARDUN INDIA

• Major: Clinical Research

BACHELOR OF SCIENCE | PUNJABI UNIVERSITY | PUNJAB INDIA

• Major: Bio-Technology