Gurpreet

Customer-focused professional with over 9 years of experience delivering excellent customer service in fast-paced environments. Experienced in field service, technical troubleshooting, and package delivery. Strong communication, problem-solving, and multitasking skills with a proven ability to work independently and as part of a team while maintaining high safety and quality standards.

Field Technician - TELUS

(2022-07 - 2026-06)

• Installed, maintained, and repaired internet, TV, and telephone services.
• Diagnosed and resolved technical issues efficiently at customer locations.
• Delivered outstanding customer service while educating customers on products and services.
• Completed work orders accurately while meeting company quality and safety standards.
• Managed daily schedules and ensured timely completion of assigned jobs.

Amazon Delivery Driver - Amazon Delivery Service Partner (DSP)

(2022-04 - 2022-07)

• Delivered 150–250 packages daily while consistently meeting delivery deadlines.
• Planned efficient delivery routes using GPS and Amazon delivery applications.
• Loaded, organized, and handled packages safely to ensure accurate deliveries.
• Provided professional customer service and resolved delivery-related issues promptly.
• Performed vehicle safety inspections and complied with all company policies and traffic regulations.
• Maintained a strong attendance record and worked efficiently in a fast-paced environment.

Diploma - Integrated Systems Testing - Fanshawe College (2016 - 2017-04)