Hadjer Yaou

Leverage my skills in customer service, administration, and logistics in a versatile and dynamic role within a people-focused organization.

Patient Care Attendant at CHSLD Vaudreuil-Dorion, CHSLD Laurent-Bergevin, Résidence Château Beaurivage (2022-01 – Present)

Long-term care facilities

• Provided hygiene and comfort care while respecting patient dignity
• Followed health and safety protocols
• Collaborated with healthcare teams

Receptionist at Résidence Maria-Goretti (2022-11 – 2023-02)

Part-time

• Welcomed residents and ensured safety
• Responded to requests and provided assistance

Sales Assistant at Subar Textiles (2022-06 – 2022-08)

Part-time

• Order preparation and packaging
• Documentation management

Recruitment Assistant at M.i.S Ressources (2022-01 – 2022-06)

Part-time

• Updated employee database
• Assisted with payments and call management

Procurement Engineer at China State Construction Engineering (2021-04 – 2021-08)

• Supplier sourcing and database management

Sales Assistant at IDWEB (2019-04 – 2019-07)

• Customer phone service and document editing

Community Manager at S.A.R.L AYRADE (2018-10 – 2019-01)

• Created digital content and performance analysis

DEP in IT Support – École Supérieure Internationale de Montréal (2022-01 – 2023-12)

Master's in Distribution and Supply Chain Management – HEC Alger (2015-01 – 2018-12)

Preparatory Studies in Economics – Preparatory School, Algeria (2013-01 – 2015-12)