Aditya Shah
Dynamic and customer-focused food service professional
Niagara Falls, OntarioMember since September 21, 2024
Customer ServiceOrder ExpeditingPOS Systems
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About
Dynamic and customer-focused food service professional with over two years of experience delivering fast, accurate service in high-volume, fast-paced environments. Adept at front-of-house operations, order expediting, cash management, and point-of-sale (POS) systems. Proven track record of maintaining high standards of food safety and customer satisfaction while managing heavy order volumes.
Experience
Team Member - Taco Bell (Dundas & Church) - Toronto, ON
(2026-05)
- Provide efficient, friendly, and fast-paced customer service in a high-traffic downtown location.
- Operate POS systems accurately to take orders, handle cash and digital transactions, and manage register balances.
- Prepare and assemble food items strictly adhering to brand specifications, quality controls, and food safety regulations.
- Maintain a clean, sanitized, and organized workstation, kitchen, and dining area to ensure an optimal guest experience.
Expeditor (FOH, Catering) - Pumpernickel's - Toronto, ON
(2025-12 - 2026-05)
- Managed the seamless flow of orders between the kitchen and front-of-house (FOH) to guarantee speed and accuracy.
- Serve customers directly, resolve inquiries efficiently, and uphold top-tier service standards.
- Support large-scale catering operations, including food preparation, secure packaging, inventory coordination, and timely deliveries.
- Operate POS terminals efficiently to process diverse payment types and balance daily transactions.
Food Associate - Niagara Eleven - Hilton - Niagara Falls, ON
(2024-05 - 2025-10)
- Delivered high-quality hospitality and service to over 100 guests daily within a high-volume hotel dining environment.
- Selected to train and onboard incoming staff members on corporate service standards and POS operational protocols.
- Managed cash, credit, and room-charge transactions with absolute accuracy and zero discrepancies.
Education
Advanced Diploma - General Arts and Science - Niagara College
