Harveen Cheema

• Conferred with customers or supervising personnel to address questions, problems, or requests for service
• Relayed work orders, messages, or information to or from employees by using telephones or two-way radios
• Recorded and maintained files or records of customer requests other dispatch information
• Prepared daily work and run schedules, accountant for payroll
• Successfully handled insurance funds and managed time sheets
• Willingly handles conflict resolutions and mediation between employees and management
• Professional appearance, self-driven and highly motivated. 
• Made outbound calls to potential customers to inform them of the company's product and services.
• Exceptional communication and interpersonal skills.
• Strong computer skills in Outlook, MS Word, MS Excel, MS PowerPoint & MS Access. Furthermore have dispatch knowledge and expertise in trucking softwares like Truckmate, Priya workstation, Geotab, google maps as well as AS400.
• Ability to communicate effectively in English, French, Punjabi and Hindi.

• Handling BOL’s and POD’s
• Enter in AS400
• Taking orders and enter in system.
• Giving orders to dispatch
• Manifesting
• 3rd party collections
• Cubed weight, covert KG or lbs in system
• Providing drivers with linehauls paperwork
• Driver checks in check out
• Tracking and tracing
• Data entry
• All over Canada
• Driver checks in and check out and CRS coordinator.
• Dealing with inbound and outbound clients
• Data entry
• Making report of inventory
• Making calls, handling emails
• Tracking and tracing
• Billing
• Handling invoices
• Data entry
• CSR
• Assisting Sr Dispatchers with calls
• Scanning
• Use software Truck mate

EDUCATION

• York University