Hasham Rashid

I am currently studying in University of manitoba and i am seeking a Part-time position as my academic journey has equipped me with essential skills in mathematics, where I can provide exceptional customer service while managing financial transactions with precision.

D2D Sales Team Leader - Rogers

• Lead, supervise and motivate a team of door-to-door sales representatives.
• Set daily, weekly and monthly sales targets for the team.
• Monitor individual and team performance against agreed sales KPIs.
• Allocate sales territories and plan daily field activities.
• Conducted field visits, performance reviews and one-to-one coaching sessions.
• Assisted with recruitment, onboarding and ongoing development of new team members.
• Resolved customer concerns and supported the team with complex sales enquiries.
• Ensure the team follows company policies, ethical sales practices and customer privacy requiremen

Door to Door - Rogers

• Promoted Rogers telecommunications products and services through face-to-face, door-to-door customer engagement within assigned residential territories.
• Consistently worked towards daily, weekly and monthly sales targets, including customer acquisition and revenue goals
• Built rapport quickly with prospective customers and handled objections professionally to convert enquiries into completed sales.
• Maintained up-to-date knowledge of Rogers products, competitor offerings and current promotions to support effective sales conversations
• Trained, coached and mentored new and existing team members on sales techniques, product knowledge and customer engagement strategies.
• Conducted field shadowing and performance reviews, providing constructive feedback to improve individual and team results.

PC Express Associate - Real Canadian Superstore - Bison Drive

(2023-10)

• Provide exceptional customer service during online order pickups, ensuring a smooth and friendly experience.
• Operate handheld scanners and digital order systems to manage inventory, track orders, and process substitutions.
• Communicate effectively with customers about product replacements and order updates, maintaining a helpful and professional tone.
• Work collaboratively with team members to meet tight deadlines and maintain service quality.

Ordinary Level and Advanced Levels (2019 - 2023)

Bachelor - Economics - University of Manitoba