Adelheid Hamm

Office Manager overseeing front-desk operations, supply control, vendor coordination, and travel logistics to keep the workplace running smoothly. Balances daily administrative needs by directing guests, managing 16+ front-office tasks per day, and maintaining office inventory within budget. Supports consistent service across internal teams, visitors, and delivery flow.

Commissionaire Northern Alberta Commissionaires (2025-09 – Present)

• Excellent communication skills, both verbal and written.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.

Omni Fulfillment Walmart (2024-11 – 2025-09)

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.

Office Assistant at Star 7 International (2000-07 – 2023-10)

• Answered and quickly redirected up calls
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
• Directed guests and routed deliveries and courier services.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Answered and redirected calls efficiently to appropriate departments.
• Directed guests and coordinated deliveries and courier services to ensure timely arrivals.
• Managed incoming and outgoing calls, accurately recording messages for effective communication.

Media Buyer at MF1 (2006-02 – 2008-10)

• Negotiated and purchased television, radio, and print media for accounts within assigned market
• Estimated, updated and adjusted broadcast ratings per demographic, per quarter.
• Negotiated rates, special placement and added value by medium for specified market.
• Executed media plans within established budgets; purchased media space and air time.
• Designed optimum buys in terms of cost efficiency, goals delivery and vendor agreements.
• Maintained media buys and responsibility for post-buy results.
• Monitored progress by spot checking placement.
• Cultivated and managed relationships with key clients, vendors and community partners
• Collaborated with designers and editorial team on marketing materials
• Proofed and approved production and printing drafts of promotional materials.

Intern Assistant Media Buyer at Corporate Media Services Limited (2005-10 – 2006-02)

• Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
• Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
• Entered and assigned new leads using CRM tools.
• Reviewed and edited blog posts to guarantee high content quality.
• Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
• Proofed and approved production and printing drafts of promotional materials.

Degree in Creative Communications Marketing and Advertising coursework, Mass Communications and Communication Studies coursework, Graphic Design coursework, Advanced negotiation and communication skills courses, Coursework in Media Training and Business Writing – Red River College, Winnipeg, MB

English Literature – University of Manitoba, Winnipeg, MB (2004-01)