Herby Pierre

A self-motivated, results-driven professional with over 10 years of experience in customer service and sales, including specialized expertise in automotive sales and procurement. Demonstrated success in building strong, lasting client relationships, consistently exceeding sales targets, and performing efficiently under pressure. Highly proficient in computer systems, databases, and marketing strategies.

Fully bilingual in English and French (written and spoken), with a strong commitment to delivering timely responses and ensuring follow-up on all client interactions.

Executive Manager - Ottawa Ink Inc. - Ottawa, ONT

(2022-01 - 2025-12)

Oversaw the daily operations of the business, ensuring smooth workflow and excellent customer service. Prepared weekly schedules for artists, managed payroll, and maintained payroll records. Performed bookkeeping, data entry, invoicing, accounts payable and receivable, bank deposits and reconciliations, expense tracking, maintained accurate financial records, prepared internal reports, and assisted with accounting functions.

Handled marketing and promotional activities to increase brand visibility and attract new clientele.

Buyer - Kenny U-Pull - Ottawa, ONT

(2018-06 - 2021-09)

• Procured scrap and retail vehicles for Ottawa, Cornwall, and Gatineau recycling yards.
• Conducted car purchases at auctions such as Impact, Eblock, and TradeRev.
• Built a loyal customer base and expanded territories from scratch, providing exceptional service even outside regular business hours.

Sales Consultant - Ottawa Dodge - Ottawa, ONT

(2015-01 - 2025-11)

• Sold new and used vehicles by leveraging in-depth product and inventory knowledge.
• Performed accurate appraisals for trade-in vehicles and ensured seamless transactions.
• Maintained client relationships through follow-ups and went above and beyond, including offering personal transportation for clients to finalize deals or financing.

Sales Consultant - Surgenor Ottawa - Ottawa, ONT

(2016-01 - 2016-12)

• Utilized personal social media platforms with over 1,700 followers to drive advertising efforts.
• Negotiated contracts and ensured all customer specifications were met for timely deliveries.
• Conducted personalized walkarounds to meet customer needs and deliver exceptional service.

Laborer - Desmarais Roofing - Ottawa, ONT

(2015-06 - 2015-09)

• Assisted roofing teams by preparing and delivering materials to worksites.
• Ensured cleanliness and organization of the work environment.
• Contributed to loading and unloading of equipment to streamline project efficiency.

Accounting with Payroll - Accounting - Willis College (2026-12)

Ontario Motor Vehicle Industry Council (2015-01 - 2015-12)

Le Carrefour (2004-01 - 2005-12)

College Catholique Samuel-Genest (1999-01 - 2002-12)