Herve Ulaszek

With fluency in three languages and a background in diverse cultural settings, I naturally connect with a broad spectrum of individuals. My passion for sales and customer service is complemented by my keen listening skills, allowing me to truly understand and meet each customer's needs. I focus on building trust and forging strong, lasting relationships, ensuring satisfaction and loyalty by aligning with each customer's needs and budget.

Garden Centre Merchandiser at COSTCO (Tsuut'ina) at GOLIATH GROWER SERVICES (2026-05 – 2026-06)

Customer Associate at HOME DEPOT (2023-03 – 2023-07)

Provide high-level customer service by assisting shoppers in locating, selecting, and purchasing building materials and home improvement products. Maintained well-organized displays and ensuring products were adequately stocked to meet customer demand.

Customer Service Representative at INTELCOM EXPRESS (2021-11 – 2022-09)

Supported the package delivery process, effectively managed client inquiries, and assisted warehouse operations, ensuring seamless logistics and excellent customer service in a fast-paced environment.

• Managed customer interactions, addressing inquiries and resolving issues through phone calls, emails, and direct assistance at the facility.
• Assisted the coordination and delivery of packages, including unloading shipments and organizing the warehouse.
• Kept organized archive of FedEx and Amazon items, ensuring accuracy and timely processing.

Deputy Returning Officer (D.R.O)/Receptionist at ELECTION CANADA (2019-10 – 2021-09)

supported the Canada election process by ensuring efficient and compliant operations at the polling station.

• Guided voters and managed the setup and operation of the polling station to ensure a smooth and orderly voting process.
• Coordinated the activities of the Poll Clerk, overseeing ballot counting and maintaining process integrity.
• Efficiently managed a high volume of phone calls and emails, provided timely responses, and performed key administrative tasks, including document handling and oath administration.

Product advisor at NORAL TOYOTA (2009-06 – 2019-05)

As a Product Representative at Toyota, I focused on promoting and selling vehicles, using in-depth product knowledge and strong customer service skills to meet client needs and surpass sales targets. My role played a key part in driving dealership revenue and enhancing customer retention.

• Negotiated terms and payment options with clients, facilitated sales and leases for new and used vehicles, and verified credit applications for accuracy and compliance.
• Cultivated excellent customer relations and demonstrated in-depth knowledge of Toyota models and features, effectively communicating with a diverse clientele to guide them in making informed decisions based on their automotive needs and preferences.
• Maintained detailed records of all transactions, provided personalized assistance during test drives, and assessed trade-in values accurately.
• Managed all sales or lease paperwork meticulously and coordinated a comprehensive vehicle delivery process, ensuring a seamless customer experience.

Administrator at HORTON CBI (2008-07 – 2008-12)

Managed office operations and administrative tasks to support CBI construction project at Muskeg River Mine (Froth). Handled communications, document meetings, maintain databases, schedule appointments, greet visitors, and managed office supplies.

French Teacher at Alliance Française

Logistic Coordinator at Arturo Vásquez

High School Degree in Lettres et Mathématiques – Lycée Jean Jaurès of Saint-Affrique (1984-09 – 1985-06)

Diploma – Paul Valéry University of Montpellier (1985-09 – 1988-06)