Inemesit Nelson
Customer Experience Associate
Talent
Edmonton, AlbertaMember since July 1, 2023
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About
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work under pressure
- Good computer skills
- Fast learner with a desire to grow professionally and personally
- Positive and respectful attitude
- Ability to prioritize, multi-task and stay focus
- Highly motivated to achieve set goals
- Effective working alone and as a cooperative team member
Experience
- Perform customer service duties
- Attend to client needs; withdrawals, deposits, bill payments, Western Union
- Responsible for balancing cash drawer, filing documents
- Assist client with their property tax payment
- Review and analyzed clients bank portfolios to better serve their needs
- Advice client’s through phone calls and email about their request for our banking product and services
Education
Administrative Assistant Certificate, College of New Caledonia, Mackenzie, 2014-2015.