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Summer Scot

Summer Scot

Customer Service Associate

Talent
Edmonton, AlbertaMember since February 11, 2023
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About

A enthusiastic and hardworking individual that is passionate about helping others. I've been a customer service representative at a popular grocery store for the last two years and I've been able to hone my skills in customer engagement, product display and stacking and a small amount of point of sales experience. I can work alone as well as in a team setting, I am goal oriented and focus.

Experience

Professional Experience

Value Vets - Veterinary Technician – Intern

St. James, Montego Bay, Jamaica

08/2020 – 07/2021

Answered owner animal health questions and advised on best care practices.

Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.

Made visits to farms to assist with animal emergencies such as injury, disease, and birthing.

Assisted senior staff with blood analyses and physical assessments

Field Animal Treatment

Client Education

Policy and Procedure Adherence

Freshco Coliseum - Retail Associate

Edmonton, Alberta, Canada

10/2021 – Current

Greeted customers and helped with production questions, selections, and purchases.

Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Advanced skills in critical thinking skills and works well in team lead environments and situations.

Advanced verbal communication skills in customer service.

Ability to perform duties while standing for extended periods of time.

Education

Education

Diploma: Biological Sciences | Conservation Biology

Northern Alberta Institute of Technology

Edmonton, Alberta

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