Summer Scot
Customer Service Associate
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About
A enthusiastic and hardworking individual that is passionate about helping others. I've been a customer service representative at a popular grocery store for the last two years and I've been able to hone my skills in customer engagement, product display and stacking and a small amount of point of sales experience. I can work alone as well as in a team setting, I am goal oriented and focus.
Experience
Professional Experience
Value Vets - Veterinary Technician – Intern
St. James, Montego Bay, Jamaica
08/2020 – 07/2021
Answered owner animal health questions and advised on best care practices.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Made visits to farms to assist with animal emergencies such as injury, disease, and birthing.
Assisted senior staff with blood analyses and physical assessments
Field Animal Treatment
Client Education
Policy and Procedure Adherence
Freshco Coliseum - Retail Associate
Edmonton, Alberta, Canada
10/2021 – Current
Greeted customers and helped with production questions, selections, and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Advanced skills in critical thinking skills and works well in team lead environments and situations.
Advanced verbal communication skills in customer service.
Ability to perform duties while standing for extended periods of time.
Education
Education
Diploma: Biological Sciences | Conservation Biology
Northern Alberta Institute of Technology
Edmonton, Alberta