Ishita Tripathi
Retail Professional with Grocery Retail and Customer Service Experience
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About
Enthusiastic and customer-focused retail professional with experience in grocery retail, customer service, food handling, and product promotion. Skilled at engaging customers, providing product recommendations, maintaining food safety standards, and creating positive shopping experiences. Comfortable working in fast-paced retail environments, preparing food samples, handling customer inquiries, and supporting sales initiatives.
Strong team player with excellent communication skills and a safety-first mindset. Fluent in English, Hindi, and Gujarati.
Experience
Chat Corner Associate - Punchvati Supermarket - Etobicoke, ON
(2026-01)
- Prepare and serve fresh food items while maintaining high standards of food safety and sanitation.
- Interact with customers in a friendly and professional manner, answering questions and providing product recommendations.
- Maintain a clean, organized, and safe food preparation area.
- Assist in promoting featured food items and special offers to increase customer purchases.
- Ensure compliance with health, safety, and hygiene procedures at all times.
- Support team members during busy periods to maintain efficient customer service.
Store Assistant / Customer Service Associate - DMart - India
(2023-01 - 2025-12)
- Delivered exceptional customer service in a high-volume grocery retail environment.
- Conducted product demonstrations and promoted featured products to customers, contributing to increased sales and customer awareness.
- Assisted shoppers with product selection, inquiries, and recommendations based on customer needs.
- Maintained clean, organized, and fully stocked merchandise displays.
- Followed food safety and sanitation standards while handling food-related products.
- Supported checkout operations and customer transactions during peak business periods.
- Collaborated with team members to ensure a positive shopping experience and efficient store operations.
- Assisted with inventory checks, product rotation, and monitoring expiry dates.
