- I have a flexible schedule with a year of experience of construction experience from snow removal to scaffolding, and I am willing to work on weekends. I have exceptional phone etiquette, and I am easy to work with. On top of this, I have sharp written and verbal communication skills with plenty of experience with hand tools, power tools and operating company vehicles. Labeled receipts and files for proper organization. I provided general information to clients, assisted with registration for miscellaneous purposes and offered various multi-lingual support in English and Mandarin and promoted and advertised listings through social media and prepared listing paperwork.
Education
WALTER MURRAY COLLEGIATE CLASS OF 2019
Student representative council for 2017-2019
BADMINTON 1st PLACE REGIONAL 2018
BADMINTON 1TH PLACE REGIONAL 2019
U of S 2021 – 2022 Computer Science
FEBRUARY 2018 – APRIL 2021 ASSISTANT COACH, riverside badminton and tennis club
- Trained young athletes from ages of 6-14 for upcoming events and tournaments
- Involved in creating new drill routines and developed training drills for the course
- Watched athletes for signs of injury, fatigue or other issues, and reported concerns to senior coaching staff
- Provided water, practice uniforms and other logistical needs to athletes
- Motivated athletes by giving encouragement throughout practices
- Provided support during major events and tournaments.
- Offered suggestions on ways to improve gameplay
- Recorded and brainstormed drills and exercises
JANUARY 2020 – JANUARY 2022.
ADMINISTRATIVE ASSISTANT, REMAX REAL ESTATE LTD.
- Labeling receipts and files
- Provide general information to clients
- Prepare and format page presentation
- Assisted realtor’s client(s) to register for miscellaneous purposes, as well as providing multi-lingual support in English and Mandarin
- Send and reply to messages
- Promoted and advertised by using social media
- Order supplies
- Log shipments
- Replying to incoming and outgoing e-mails and emails electronically and in pen and paper
- Helped prepare documents (representation contracts, purchase agreements, closing statements, lease agreements and walk-through documents.)
Schedule office work on paper
- Prepare listing paperwork, obtain signatures, coordinate with the seller for photos, staging, cleaning, repairs, signage, keys, and lockbox
- Provide proactive weekly feedback to sellers regarding all showings and marketing activities
- Coordinate & implement agent marketing videos & property videos on website(s), blog(s), and social media.
- Answer prospect's inquiries for listings
- Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing
- Coordinate with mortgage loans, appraisal processes, inspection, environmental and other conditions
- Regularly update & maintain communication with clients, agents, lawyers, and lenders
- Submit all necessary documentation to the office broker for file compliance
- Schedule, coordinate & attend closing process and Coordinate moving/possession schedules
- Attend closing dates and provide support for clients.
- Prepare all listing & open house flyers, graphics signage and all other marketing materials and post them on major advertising channels
- Track & coordinate all inbound leads from websites, social media & other online sources
- Actively follow up with clients for questions, concerns, and further interest
- Perform administrative duties specific to marketing, such as updating and maintaining client lists and preparing materials for distribution to clients (Birthday cards, gifts, holiday greetings, anniversary emails and topics alike the aforementioned)
- Used scripts to provide information about society amenities, layout, price and rules and regulations.
- Build long term relationships with new and existing customers.
Data Entry Specialist
Unitedhealth Group
2017 - current
Miami, FL
- Processed medical, dental, and vision claims, averaging 5,300 records per month
- Updated and systematized demographic information and processing EoB and CPT codes.
- Compiled statistical information for monthly reports and closed terminated records.
- Updated and alphabetized records for 130+ customers and employees 5 days per week
- Processed over 3,000 customer orders per month, including payment logs and refunds.
- Supported additional functions in administrative, payroll, and reception areas.
- Overhauled filing systems by upgrading to digital online systems, saving 22 monthly hours in repetitive manual input.
- Greeted 100% of customers in an approachable manner to optimize the customer experience.
- Managed up to 3 phone lines, resolving customer questions and complaints in under 3 minutes each on average.
- Closed and balanced POS system 5 evenings per week with 0 errors or shortages
- Trained 6 new associates in company practices, basic operating and cashiering procedures
DECEMBER 2020 – MARCH 2021, bouchier contracting
- Work closely with Foreman in the de-icing and removal of snow from walks, driveways and parking lots for various residential and commercial properties according to the specified contracts.
• Always represent the company’s best interest; maintain the highest level of integrity and professionalism.
- Maintain a clean and safe job site, while ensuring current landscape and property is not damaged in the efforts of removing snow.
- Maintain and care for your personal or company provided equipment, tools and vehicles. • Safely use snow removal equipment such as shovels, vehicles with blades, and other power and manually operated tools and equipment used to perform snow removal.
- Safely and appropriately distribute de-icing solutions, including calcium chloride or rock salt.
- Perform highly physical work outdoors on a consistent basis in all weather conditions, specifically very cold, icy, snowy weather.
- It is required all Snow Removal Technicians have cold weather gear and wear it appropriately to protect themselves against adverse weather conditions.
- Work as part of a team and take direction.
- Understand and meet contract scheduled deadlines without sacrificing great customer service or excellent quality.
- Keep accurate timesheet records, submitted for review and signoff by the required deadlines.
- Attend training classes and seminars as requested by management.
- Perform other tasks or projects as assigned/instructed by Foreman.
- Perform internal and external vehicle inspections.
MARCH 2022 – JUNE 2022 SCAFFOLDER, BROCK CANADA at Suncor Firebag
OCTOBER 2022 – DECEMEBER 2022 SCAFFOLDER, AlumaSafway at Suncor Base Plant
- Load and unload construction materials, and move materials to work areas
- Erect and dismantle concrete forms, scaffolding, ramps, catwalks, shoring and barricades required at construction sites
- Level earth to fine grade specifications using rake and shovel
- Remove rubble and other debris at construction sites using rakes, shovels, wheelbarrows and other equipment
- Direct traffic at or near construction sites
- Fixing the scaffolding to the building or structure to make it more stable, using short ‘tie tubes’
- Laying planks across the scaffolding for workers to walk on
- Putting up the scaffolding poles (standards) and attaching the horizontal tubes (ledgers) to them with couples with the built-pins
- Unloading scaffolding equipment at the site
- Fixing guard rails and safety netting
- Taking down the scaffolding after a job is finished.
- Worked with system and tube and clamp scaffolding
- Perform other activities at construction sites, as directed such as maintaining vehicle sanitation and planning out the job with the team supervisor
- Complete paperwork as required
Skills
- Strong interpersonal and communication skills
- Flexible
- Troubleshoot and effectively resolve daily complaint-related emails and telephone calls in a timely manner.
- Processed background checks for new residents and data entry of approved residential information.
- Rent collection, reporting, data entry and delinquency review for monthly report.
- Prepare property vacancy reports for reconciliation of monthly vendor invoices.
- Approved routine maintenance services to withhold property value and alleviate any potential risk to the client.
- Scheduled all maintenance service calls between the maintenance technicians and the tenants and will go above and beyond exceeding the real estate agent’s expectations by providing personal aid due to tight deadlines
- Coordinate repairs Manage maintenance services and retain recipients/documentation of services rendered
- Coordinate city rental inspections File and manage applications for leasing
- Microsoft Office (Word and Excel)
- Team-Oriented
- Positive attitude
- Quick learner
- Effectively manage my time
- Physical strength and endurance
- Stamina
- Proper lifting techniques
- Ability to lift and pull up to 50lbs
- Ability to work in all weather and shift work
Safety conscious attitude
- CSTS and OSSA Regional Orientation or OSSA BSO (Basic Safety Orientation before December 31, 2018) or CSO (Common Safety Orientation after January 1, 2019)
- WHMIS 2015 Certified
- TDG – Transportation of Dangerous Goods
- OSSA Confined Space Entry and Monitor
- Ground Disturbance
- First Aid
- H2S Alive
- Ability to pass Drug & Alcohol and a Fit for Duty Test upon any given time
