Janelle Dreger

Accomplished Business Operations Manager with over 13 years of progressive leadership experience supporting the growth of a successful real estate investment company. Advanced from an entry-level Virtual Assistant to becoming the trusted leader responsible for overseeing day-to-day business operations with minimal owner involvement. Experienced in operations management, property management, team leadership, process improvement, human resources, financial administration, contractor management, and technology implementation.

Recognized for identifying cost-saving opportunities, improving operational efficiency, and building systems that support long-term business growth while delivering exceptional service.

Operations Manager at Peak Housing Solutions Ltd. (2013-01 – Present)

Progressed through increasingly responsible roles including Virtual Assistant, Property Manager, and Operations Manager, ultimately becoming responsible for the day-to-day operations of a successful real estate investment company specializing in residential and commercial investments, property management, and rent-to-own homeownership programs.

• Lead daily business operations while acting as the primary operational contact for ownership.
• Supervise, mentor, and support a team of 3–5 employees while coordinating up to 10 contractors.
• Recruit, interview, onboard, and train employees and contractors.
• Develop policies, procedures, and operational standards.
• Managed 70+ residential and 4 commercial properties.
• Review and approve invoices with a focus on cost control.
• Source contractors and maintain strong vendor relationships.
• Led the migration from Buildium to Propra, saving thousands annually.
• Implemented TextBetter to improve communication and workflow.
• Supported hundreds of families through the rent-to-own program.

Administrative Assistant / Payroll Clerk at Corix Water Products (2010-01 – 2012-12)

• Processed payroll.
• Coordinated office administration.
• Supported customer service.

Administrative Assistant / A/R Clerk at GASFRAC Energy Services (2008-01 – 2009-12)

• Managed A/R and office administration.
• Supported confidential meetings.

Team Manager at Convergys (2004-01 – 2008-12)

• Led 20+ employees.
• Coached staff.
• Supported department launches.

Diploma in Business Information Technology (Accounting Option) – Nova Scotia Community College