It support
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I am a Calgary-based IT professional who bridges two worlds — technical problem-solving and people-first communication. Whether I am resolving a helpdesk ticket, setting up a network, or helping a customer find the right tech solution, I bring the same energy: dependable, fast, and genuinely invested in getting it right.
What I bring to the table: I hold a SAIT Information Technology diploma (GPA: 3.72) and four industry certifications: CompTIA A+, CompTIA Network+, Microsoft Azure Fundamentals, and Google IT Support. I have hands-on experience with Microsoft 365, Active Directory, Windows Server, LAN/WAN networking, and Tier 1 helpdesk support across real-world environments.
On the sales side: I have a proven track record of exceeding targets in high-traffic retail environments, selling mobile devices, explaining rate plans, and building long-term customer relationships. I understand both the technical and commercial side of technology which makes me effective in tech sales, wireless sales, and customer-facing IT roles alike.
One more thing: I speak four languages: English, Hindi, Urdu, and Punjabi which means I can connect with a wider range of customers and colleagues than most candidates at my level.
