Jasjeet Kaur
Customer-focused administrative professional with experience in front desk operations, healthcare support, call center service, and quality assurance
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About
Customer-focused administrative professional with experience in front desk operations, healthcare support, call center service, and quality assurance. Skilled in order picking, RF scanner operations, inventory handling, and resolving customer concerns. Strong ability to work efficiently in fast-paced environments while maintaining high accuracy and productivity.
Also skilled in customer relations, appointment scheduling, multiline phone systems, documentation, and problem resolution. Known for strong communication, organization, and the ability to manage multiple tasks in fast-paced environments. Seeking a Front Desk, Administrative Assistant, or Customer service, order picker role in Canada.
Experience
Order Picker (RF Scanner) at Parts Avatar (2026-03 – Present)
- Pick and process customer orders using RF scanner with high accuracy.
- Verify product codes, quantities, and order details before shipment.
- Organize items on carts to support efficient packing and dispatch.
- Maintain productivity targets while minimizing errors.
- Follow workplace safety procedures and proper material handling.
- Assisted in packaging, labeling, and preparing products for shipment while maintaining quality standards.
- Assist in maintaining inventory accuracy and warehouse organization.
Warehouse Associate – Quality Assurance at Onboard Doors Processed and Panels Inc. (2024-11 – 2025-10)
- Inspected manufactured doors and panels to ensure products met company quality standards.
- Identified product defects and ensured only approved items were prepared for shipment.
- Assembled and organized finished products onto skids for transportation.
- Maintained a clean and organized work environment to support production efficiency.
Call Centre Representative at Airtel India (2023-01 – 2024-08)
- Handled high volumes of inbound and outbound customer calls.
- Resolved customer issues related to billing, mobile services, broadband, and network concerns.
- Provided information about plans, offers, and services to customers.
- Registered and tracked complaints to ensure timely resolution.
Community Health Worker at Nirvana Hospital (2017-08 – 2020-12)
- Educated patients about health conditions and wellness strategies.
- Connected individuals with healthcare and social service resources.
- Provided ongoing support and follow-ups to improve health outcomes.
- Worked with healthcare teams to support coordinated patient care.
Receptionist (Part-Time) at Sandhu Dental Clinic (2016-12 – 2017-07)
- Greeted patients and managed check-in and check-out processes.
- Scheduled appointments and managed daily calendars.
- Answered phone calls and handled patient inquiries.
- Maintained patient records and assisted with billing and payments.
Education
Post Graduate Diploma in Applied Nutrition – Guru Nanak Dev University, Amritsar (2020 – 2021)
Bachelor's in Medical Science – DAV College Amritsar (2014 – 2017)
