Jasreen Pattar
Medical Office Assistant and Cardio Tech Assistant
About
Medical Office Assistant and Cardio Tech Assistant with experience supporting patient reception, appointment scheduling, clinical documentation, ECGs, blood pressure monitoring, stress test preparation, and Holter monitor services. Skilled in-patient communication, medical terminology, confidential records management, and supporting physicians and clinical teams in fast-paced medical clinic and diagnostic settings.
Experience
Cardio Tech Assistant - Pulse Air Heart and Lung Centre - Edmonton, AB
(2024-07)
- Assist with cardiovascular diagnostic procedures, including ECGs, manual blood pressure monitoring, stress test preparation, and Holter monitor support under the direction of cardiologists and clinical staff.
- Prepare and support a high volume of patients daily by explaining test procedures, confirming patient information, answering questions, and helping patients feel comfortable before and during assessments.
- Perform Holter monitor-related duties, including patient preparation, basic equipment instruction, documentation support, and coordination of cardiac monitoring services.
- Support front desk and reception duties, including patient check-in, appointment coordination, phone inquiries, data entry, and maintaining accurate patient records.
- Collaborate with physicians, technicians, and administrative staff to support smooth clinic flow, timely testing, patient safety, and professional service delivery.
Medical Receptionist - Zia Medical and Women's Health Clinic - Edmonton, AB
(2023-01 - 2023-12)
- Managed front desk operations, including patient check-in, appointment scheduling, phone inquiries, and daily clinic workflow support in a busy medical office setting.
- Maintained accurate and confidential patient records by updating files, entering patient information, and supporting privacy-compliant documentation practices.
- Assisted patients with health coverage, billing questions, forms, and general clinic information while providing professional and compassionate service.
- Coordinated communication between patients, physicians, and clinic staff to support timely appointments, smooth patient flow, and efficient office operations.
- Used medical office software and data entry systems to update patient information, support administrative tasks, and improve overall clinic organization.
Medical Receptionist - Parsons Medical Centre - Edmonton, AB
(2017-01 - 2017-12)
- Scheduled and coordinated patient appointments, follow-up visits, and intake processes to support efficient daily clinic operations.
- Assisted with patient registration, chart preparation, phone calls, and documentation to support physicians and clinical staff.
- Maintained accurate patient information while supporting the transition to digital health records and improving record accessibility.
- Completed patient follow-up calls to confirm appointments, gather pre-visit information, and support smooth patient flow.
- Prepared and organized patient education materials to help patients better understand clinic procedures and health information.
Day Care Assistant - Spruce Grove Day Care / Blue Quills Montessori Day Care / Treehouse Montessori Developmental Centre - Edmonton, AB
(2014-01 - 2020-12)
- Provided attentive care and supervision while maintaining a safe, clean, and supportive environment for children.
- Supported daily routines, activities, and emotional development through patience, compassion, and strong caregiving skills.
- Communicated with parents, staff, and team members to support child well-being, daily updates, and smooth program operations.
- Followed health, safety, and cleanliness procedures to maintain a secure environment and promote proper care standards.
Education
Certificate - Medical Office Assistant/Health Unit Coordinator - Academy of Learning Career College
Master of Business Administration - MBA - Maharaja Ranjit Singh College
Bachelor of Business Administration - BBA - Maharaja Ranjit Singh College