Jeba Malini

An organized and creative professional with proven customer service and administrative skills and the desire to learn more. 6 years of experience working for diverse organizations and clients. Proven team player. Attained expertise in data entry, problem-solving, event planning, presentations, social media, and filmmaking skills. Efficient with time management and communication. I am looking forward to utilizing these skills to increase the growth of the company.  

World Action Foundation – Scarborough, ON  

Digital Marketer (June 2023 – Present)  

• Built content across various social media platforms using Adobe Photoshop and Final Cut Pro
• Helped with e-commerce sales of the organizations products
• Trained co-workers to promote the organization and products at the store and events

Process Coordinator (January 2022 – December 2022)  

• Supported the Production Supervisor by ensuring the crew completed tasks as per instructions  
• Efficiently executed the filling and assembly of products by quality and productivity standards  
• Ensured the crew members follow all prescribed Safety and GMP Procedures  
• Effectively provided and rotated roles for members of the line according to work instructions for each production 
• Always performed quality checks and documented them by entering data  

Administrative Assistant (November 2021 – December 2021)

• Answered phone calls and kept track of clients and supported visitors at the office
• Proficiently communicated using Microsoft Outlook  and Salesforce CRM with clients, co-workers and insurance brokers
• Performed administrative duties using Microsoft Office such as typing, copying, binding, scanning, filing etc. 
• Managed appointments, payments, resolved problems and supported the team as a team player

Sales Associate (August 2020 – September 2021)

• Obtained proper product knowledge about all electronic appliances and accessories in store to explain customers
• Achieved sales targets of the store and earned commissions
• Organized, named and priced products as well as managed cash register
• Handled customers professionally & friendly, addressing customers with their concerns or questions
• Managed the opening and closing of the store

Camera Assistant (February 2020 – September 2021)  

• Participated in different events of Rogers TV with setting equipments on the shooting set  
• Assisted producer with production and cinematography for extended periods
• Helped the producer edit footages bringing quality output  

Graphic Designer (June 2018 – November 2019)  

• Managed the business and its employees 
• Designed book wrappers, pamphlets, and brochures productively  
• Handled the company’s media accounts, emails, marketing, and advertising the books available online 

Fanshawe College - London, ON Post-Graduate Diploma in Business Management (2021)

• Finished different business projects working in teams and solo. 
• Assisted a company for the betterment of their business.
• Worked as a team player to perform the team's tasks.
• Presented presentations showcasing business and ideas.

• Managed projects conservatively and developed project management skills. 
• Gained outstanding leadership skills by managing filmmaking teams and working as a Director and an Assistant Director for short films. 
• Handled difficult projects and finished them successfully even in hard circumstances.